International Student Services Representative

1 week ago


Prince George, British Columbia, Canada University of Northern British Columbia Full time

International Student Services Representative

Join our team at the University of Northern British Columbia as an International Student Services Representative in the Office of the Registrar. This is a full-time, term position that will provide front-line student support and act as a supporting administrative resource to the Office of the Registrar, International.

About the Role

  • Provide professional and courteous responses and advice to inquiries from students, staff, faculty, and other internal and external contacts.
  • Identify critical issues with students and assist with resolution.
  • Administer the mandatory international medical insurance and assist with matters related to immigration.
  • Maintain and improve electronic and hard copy filing systems, records, and databases.
  • Proofread, edit, and format written materials, including general correspondence, promotional and informational materials, and web content.
  • Provide operational-level administrative support and budget monitoring, including expense tracking, credit card reconciliations, cheque requisitions, and travel claims.
  • Assist with meetings, special projects, and event planning.
  • Provide administrative support for mobility programs and respond to inquiries from inbound and outbound exchange students.
  • Ensure the maintenance and distribution of adequate office supplies and equipment.
  • Participate in orientation sessions, understand cultural differences, and work to promote diversity.
  • Assist the Freedom of Information & Protection of Privacy Officer with informational requests.
  • Clean up data, maintain records, and system testing.

Qualifications

  • A one-year certificate/diploma in office or business administration, together with a minimum of two years' related experience in a post-secondary environment, ideally within a Registrar's Office or Student Services setting.
  • A strong background in office and administrative procedures and practices.
  • Proficiencies in word processing, spreadsheets, database, and email software.
  • A working knowledge of relational database interfaces.
  • The ability to work independently in a busy and challenging environment, as an active member of an integrated team.
  • The ability to prioritize workload in an environment with multiple and changing deadlines.
  • Exceptional interpersonal, organizational, and communication skills, with an aptitude for customer service.
  • A working knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA).
  • Familiarity with BC Health Insurance and Canada Immigration process is an asset.

About the University

The University of Northern British Columbia is a research-intensive university with a passion for teaching, discovery, people, and the North. We are committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all.

Why Join Our Team?

  • Excellent benefit packages.
  • Employee training and development opportunities.
  • A diverse student population and a friendly, inclusive, and supportive work environment.
  • A city of ~80,000 people with impressive cultural, educational, and recreational amenities.

How to Apply

Please forward your resume and proof of education to the Human Resources department. We thank all applicants for their interest in UNBC, however, only those applicants selected for further consideration will be contacted.



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