Fair Treatment of Clients Distribution Strategy Lead

4 days ago

Kitchener, Ontario, Canada Equitable Full time
Job Summary

We are seeking a seasoned professional to lead our Fair Treatment of Clients (FTC) distribution strategy, ensuring that our distribution activities meet our FTC guidelines and ambition. As a key member of our Impact team, you will engage across the enterprise to drive business growth and client satisfaction.

Key Responsibilities
  • Develop and implement FTC distribution strategies, policies, and practices that impact distribution and create fair outcomes for clients.
  • Identify and communicate enterprise risks and opportunities related to distribution and FTC, and devise strategies to mitigate or capitalize on them.
  • Set and monitor key performance indicators for FTC as it relates to distribution, advice, and product development dimensions.
  • Ensure that all sales incentives, promotions, and campaigns meet FTC expectations and evaluate their impact on clients.
  • Ensure that marketing allowances and distribution compensation grid processes meet FTC expectations.
  • Continuously improve the FTC monitoring framework for distribution impacts.
  • Provide thought leadership, advice, and support to marketing, product development, distribution, and business initiatives as required.
Requirements
  • Must be client-obsessed and have deep industry experience, including insurance distribution, advice channels, and strategies, as well as product and pricing strategies.
  • Strong leadership and change management experience.
  • Extensive understanding of insurance distribution channels and strategies.
  • Strategic thinker with excellent relationship management skills.
  • Ability to negotiate, influence, and leverage themselves across the organization.
  • Proven track record of leading initiatives in insurance distribution.
  • Strong knowledge of regulatory requirements for Fair Treatment of Clients.
  • Excellent analytical skills.
  • Excellent interpersonal skills to communicate with business units and distribution partners, provide feedback, and coaching to evolve our FTC program.
  • Strong collaboration and relationship-building skills.
  • Demonstrated experience as a forward thinker and a problem-solver with project management skills and the ability to execute strategic plans.
  • Ability to work independently with good initiative and judgment.
  • Completion of a post-secondary degree in a business or related field, and at least 15 years of distribution experience in insurance.
  • Attention to detail and accuracy.
  • Proficiency with common office software.
What We Offer
  • A healthy work-life balance with employee wellness top of mind.
  • We value open, honest communication between team members, challenging each other to continually improve.
  • Employee resource groups that support an inclusive work environment.
  • An onsite, full-service cafeteria with a variety of daily options.
  • Regular EQ Together events focused on company togetherness and collaboration.

  • Fair Treatment of Clients

    4 days ago

    Kitchener, Ontario, Canada Equitable Full time

    Fair Treatment of Clients (FTC) Distribution Strategy Lead Join Equitable, a leading insurance company, as we strive to deliver exceptional client experiences and exceed expectations through our solutions, helping clients protect today and prepare tomorrow. This is an exciting opportunity to lead our Fair Treatment of Clients (FTC) Distribution Strategy,...

  • Director of Distribution Strategy

    4 days ago

    Kitchener, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleCompany 1 - The Manufacturers Life Insurance Company is seeking an accomplished, strategic, and visionary thinker to join our high-performing team as the Director of Distribution Strategy. As a key member of our leadership team, you will be responsible for shaping and executing a comprehensive distribution strategy, expanding market reach, and...

  • Director of Distribution Strategy

    3 days ago

    Kitchener, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleCompany 1 - The Manufacturers Life Insurance Company is seeking an accomplished, strategic, and visionary thinker to join our high-performing team as the Director of Distribution Strategy. As a key member of our leadership team, you will be responsible for shaping and executing a comprehensive distribution strategy, expanding market reach, and...

  • Client Experience Initiatives Lead

    3 days ago

    Kitchener, Ontario, Canada Equitable Full time

    Client Experience Initiatives Lead Join our team at Equitable, a company dedicated to helping our clients grow and reach their full potential. We're looking for a Client Experience Initiatives Lead to play a pivotal role in achieving our overall Fair Treatment of Clients (FTC) strategy. About the Role This is a hybrid role that requires working in our...

  • Senior Lead

    2 days ago

    Kitchener, Ontario, Canada Equitable CA Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Lead - Client Experience Initiatives. This is a pivotal role that will play a key part in driving our overall Fair Treatment of Clients (FTC) strategy.Key ResponsibilitiesDevelop and Implement FTC Guidelines: You will be responsible for developing and...

  • Senior Lead

    2 days ago

    Kitchener, Ontario, Canada Equitable CA Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Lead - Client Experience Initiatives. This is a pivotal role that will play a key part in driving our overall Fair Treatment of Clients (FTC) strategy.Key ResponsibilitiesDevelop and Implement FTC Guidelines: You will be responsible for developing and...

  • Client Experience Initiatives Lead

    2 days ago

    Kitchener, Ontario, Canada Accoravillage Full time

    About the RoleWe are seeking a highly skilled Client Experience Initiatives Lead to join our team at Accoravillage. As a key member of our organization, you will play a pivotal role in driving our overall Fair Treatment of Clients (FTC) strategy, focusing on the entire client journey, from claims and complaints to product and experience journeys.Key...

  • Client Experience Initiatives Lead

    2 days ago

    Kitchener, Ontario, Canada Accoravillage Full time

    About the RoleWe are seeking a highly skilled Client Experience Initiatives Lead to join our team at Accoravillage. As a key member of our organization, you will play a pivotal role in driving our overall Fair Treatment of Clients (FTC) strategy, focusing on the entire client journey, from claims and complaints to product and experience journeys.Key...

  • Client Experience Initiatives Lead

    2 days ago

    Kitchener, Ontario, Canada Equitable CA Full time

    About the RoleWe are seeking a highly skilled Client Experience Initiatives Lead to join our team at Equitable CA. As a key member of our Impact team, you will play a pivotal role in driving our overall Fair Treatment of Clients (FTC) strategy.Key ResponsibilitiesSupport the FTC Strategy: Develop and implement guidelines, policies, and practices to ensure...

  • Client Experience Initiatives Lead

    2 days ago

    Kitchener, Ontario, Canada Equitable CA Full time

    About the RoleWe are seeking a highly skilled Client Experience Initiatives Lead to join our team at Equitable CA. As a key member of our Impact team, you will play a pivotal role in driving our overall Fair Treatment of Clients (FTC) strategy.Key ResponsibilitiesSupport the FTC Strategy: Develop and implement guidelines, policies, and practices to ensure...

  • Water Treatment Project Coordinator

    4 weeks ago

    Kitchener, Ontario, Canada Stantec Full time

    Position OverviewThe role of the Project Manager for Wastewater and Water Treatment at Stantec involves overseeing critical projects that address the complexities of water management. Our team is dedicated to integrating innovative solutions that promote sustainable practices within the water sector.Key ResponsibilitiesLead and manage projects related to...

  • Vitality Distribution Leader

    1 week ago

    Kitchener, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleCompany 1 - The Manufacturers Life Insurance Company is seeking an accomplished, strategic, and visionary thinker to join our high-performing team as the Director of Vitality Distribution. As a key member of our leadership team, you will be responsible for shaping and executing a comprehensive distribution strategy, expanding market reach, and...

  • Vitality Distribution Leader

    7 days ago

    Kitchener, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleCompany 1 - The Manufacturers Life Insurance Company is seeking an accomplished, strategic, and visionary thinker to join our high-performing team as the Director of Vitality Distribution. As a key member of our leadership team, you will be responsible for shaping and executing a comprehensive distribution strategy, expanding market reach, and...

  • Marketing Strategy Lead

    1 week ago

    Kitchener, Ontario, Canada Deep Trekker Inc. Full time

    Job DescriptionWe are seeking a dynamic and innovative Marketing Manager to lead our efforts in creative content creation, product marketing, and brand management.As a key member of our team, you will play a crucial role in shaping the direction of our global brand of portable robots, driving engagement and building brand awareness.Key...

  • Water Treatment Project Coordinator

    4 weeks ago

    Kitchener, Ontario, Canada Stantec Full time

    Position OverviewThe role of the Project Manager in Water Treatment is crucial in our organization, where top-tier engineers and scientists collaborate to address the complexities of water systems. Our approach views the interaction between communities and water as an integrated system, rather than isolated networks.Key ResponsibilitiesOversee and manage...

  • Capital Strategies Lead

    3 weeks ago

    Kitchener, Ontario, Canada Communitech Full time

    About the Role As a Capital Strategies Lead, you will play a pivotal role in shaping Communitech's approach to supporting founders in securing funding. You will be responsible for developing and executing a comprehensive capital programs strategy that aligns with our mission of fostering innovation and growth within the Waterloo Region ecosystem. Your...

  • Marketing Strategy Coordinator

    4 weeks ago

    Kitchener, Ontario, Canada Thiara Software Solutions Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 37.5 hours per weekEducation: Bachelor's degreeExperience: 2 years to less than 3 years or equivalent experienceKey ResponsibilitiesConduct comprehensive analysis of market research data to enhance strategic business decisions.Support the development of new products and services.Execute economic and commercial...

  • Business Growth and Strategy Lead

    1 week ago

    Kitchener, Ontario, Canada 1595278 Ontario Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Sales and Marketing Manager to join our team at 1595278 Ontario Corporation. As a key member of our organization, you will be responsible for developing and implementing strategic plans to drive business growth and revenue.Key ResponsibilitiesDevelop and Execute Marketing StrategiesDesign and...

  • Strategic Distribution Leader

    3 weeks ago

    Kitchener, Ontario, Canada Manulife Full time

    About Manulife and John HancockManulife is a leading international financial services provider, offering a wide range of insurance, wealth management, and retirement solutions to individuals and institutions worldwide. We are committed to helping our customers achieve their financial goals and live healthier, more fulfilling lives.About the Role: We are...

  • **Client Care Centre Manager**, **Team Lead**, **Client Experience Director**

    7 days ago

    Kitchener, Ontario, Canada Accoravillage Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Client Care Centre team at Accoravillage. As a Client Care Centre Manager, you will be responsible for delivering exceptional client experiences and driving business growth through effective team leadership and process improvement.Key ResponsibilitiesTeam Leadership:...