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Victim Witness Services Worker

2 months ago

Kenora District, Canada Ombudsman Ontario Full time
Victim Witness Service Worker Victim Witness Service Worker

This role is an exciting opportunity to make a meaningful difference in the lives of victims and witnesses of crime. As a Victim Witness Service Worker, you will provide critical support and services to those affected by crime, helping them navigate the complex criminal court process.

About the Role
  • Provide information, support, and assistance to clients, including needs assessment, crisis intervention, emotional support, and referrals.
  • Manage and coordinate a high volume of cases, ensuring timely and effective support to clients.
  • Act as a liaison and maintain networks to advocate for the needs and interests of clients.
  • Participate in projects, committees, and public education activities to promote awareness and understanding of victim services.
  • Prepare statistical reports to inform program development and improvement.
About the Team

Our team is dedicated to providing exceptional support and services to victims and witnesses of crime. We are committed to building a diverse and inclusive team that reflects the communities we serve.

What We're Looking For
  • A valid class G Ontario driver's license with ability to travel within the region to satellite offices.
  • Demonstrated skills in providing services to victims of crime and/or marginalized/vulnerable clients, meeting their special needs.
  • Proven experience working with victims/witnesses of crime, specifically of domestic violence, sexual assault, child abuse, homicide, and death-related cases.
  • Comprehensive knowledge of and demonstrated skills/ability in providing services to victims of crime and/or marginalized/vulnerable clients.
  • Ability to deal with client issues, interact with stakeholders, and recommend services improvements.
  • Ability to apply program policies, relevant legislation, and guidelines to assess clients' immediate risks, consider various alternatives, and select and apply the best plan of action to meet unique needs.
  • Ability to foster cooperation of services providers in implementing new or enhanced services and bring contentious matters to the Manager.
  • Ability to deal effectively and appropriately with a diverse clientele and liaise effectively with criminal justice partners.
  • Ability to network effectively with community agencies, work with diverse communities, and be sensitive to their needs.
  • Ability to write reports, case file summaries, and assist in developing and conducting training programs.
  • Ability to work effectively in an inclusive team environment.
  • Demonstrated ability to manage a large caseload independently and prioritize work in an environment of demanding multiple deadlines.
  • Demonstrated knowledge of MS Office Software and working with database systems.
Why Join Our Team?

We offer a dynamic and supportive work environment that values diversity, inclusion, and accessibility. Our team is committed to advancing racial equity, accessibility, diversity, and inclusion in the public service.

How to Get Started

Voluntary online information sessions will be conducted to share information about this opportunity. Self-register via the link provided to attend the information session and receive access details.