Medical Office Coordinator

3 weeks ago


Fredericton, New Brunswick, Canada Dr. Julie Chan & Dr. Meghan Flood Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Administrator to join our team at Dr. Julie Chan & Dr. Meghan Flood. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our orthopedic surgeons and their patients.

Key Responsibilities
  • Patient Care Coordination: Coordinate patient care through the clinic, including checking in, prepping, escorting to exam rooms, and preparing exam rooms for the next patient.
  • Exam Room Preparation: Ensure exam rooms are stocked appropriately with necessary supplies and equipment.
  • Communication: Answer inquiries by phone and in person in a helpful, respectful, and efficient manner.
  • Scheduling: Manage and maintain appointment schedules, ensuring timely and efficient scheduling of patient appointments.
  • Referral Management: Manage and process patient referrals, ensuring accurate and timely communication with referring physicians and patients.
  • Electronic Medical Records: Maintain accurate and up-to-date electronic medical records via EMR software.
  • Administrative Tasks: Perform various administrative tasks, including billing procedures, collecting non-insured fees, ordering and receiving office and medical supplies, and preparing and processing clinic mail.
Requirements
  • Education: Medical office admin diploma (or equivalent) is an asset.
  • Experience: 2+ years of experience as a medical office admin within a medical specialty.
  • Skills: Proficiency with a computer, including using the internet, electronic medical record, and MS Office software; strong communication and conflict resolution skills; strong interpersonal skills; compassionate and patient individual; self-motivated individual who has the ability to work independently and as a team; innovative and problem-solving skills; ability to maintain a discrete and confidential environment; ability to multi-task and work in a fast-paced environment.
Working Conditions

The medical office administrator position requires availability to work on-site from Monday to Friday, 8 hours/day (excluding evenings, weekends, and STAT holidays).

Why Work with Us
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Professional Development: Opportunities for professional development and growth within the organization.
  • Positive Work Environment: A positive and supportive work environment that promotes wellness and work-life balance.


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