Rock Tools Supervisor

7 days ago

Toronto, Ontario, Canada Sandvik Full time
Job Summary

We are seeking a highly skilled and experienced Rock Tools Site Supervisor to join our team at Sandvik. As a key member of our workshop team, you will be responsible for overseeing the installation of rock tools at our customer sites, ensuring compliance with company quality and safety standards.

Key Responsibilities
  • Participate in the implementation of initiatives as defined by the Service Manager to improve workshop efficiency and productivity.
  • Ensure accurate requisitions are completed by workshop personnel for work orders.
  • Oversee work orders and shop jobs to ensure successful completion, meeting operational requirements and delivery dates.
  • Assign duties to workshop personnel to meet operational requirements and delivery dates.
  • Respond to customer inquiries on work order status, ensuring timely and accurate communication.
  • Ensure conformance to company quality standards, monitoring job cost and providing feedback to appropriate personnel.
  • Notify manager of any significant deviations from planned work, staying current with industry, customer, and product developments.
  • Coach, motivate, train, evaluate, and lead team members to accomplish workshop goals and objectives.
  • Manage the performance and ensure compliance with company policies for all workshop personnel under their direction.
  • Participate in workshop and personnel scheduling, monitoring and approving attendance and work hours.
  • Make recommendations for improvement to supervisor, performing other relevant duties as assigned by manager.
Safety and Environment
  • Ensure all workshop personnel under direct supervision are working in accordance with legislative and company required safety and environmental policies and standards.
  • Comply with SM safety policies and applicable government, customer, or industry regulations or requirements.
  • Responsibility to identify and report any unsafe work habits, workplace incidents, and/or near misses.
  • Ensure compliance with environmental, health, and safety requirements for team in area of responsibility.
  • Maintain hand tools and equipment to ensure safe operation.
  • Maintain orderly work area and ensure housekeeping requirements are met.
Requirements
  • Five (5) years of experience with related industry equipment.
  • Previous knowledge or experience with Sandvik equipment would be an asset.
  • Ability to lead a team to achieve required targets.
  • Ability to develop knowledge of customer business processes in relation to product rebuild.
  • Strong written and verbal communication.
  • Ability to work in both French and English is considered an asset.
  • Demonstrated analytical, problem-solving, conflict resolution, decision-making, and time management skills.
  • Strong numerical ability and reasoning skills.
  • Ability to work independently and in a team environment to meet tight deadlines.
  • Ability to work well under pressure.
  • Excellent computer skills and experience working with Microsoft Office, etc.
  • Ability and willingness to travel.
What We Offer
  • The opportunity to make an impact on our business performance.
  • The opportunity to be part of an ambitious team, in an industry-leading business.
  • The opportunity to reach your full potential.
  • Ongoing development and training.
  • An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life, and disability benefits.

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