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Mobile Rock Tools Technician

2 months ago

Toronto, Ontario, Canada Sandvik Full time

Mobile Rock Tools Technician

Sandvik Mining and Rock Solutions is seeking a skilled and experienced technician to join our dynamic team as a Coast-to-Coast Mobile Rock Tools Technician. This is an exciting opportunity to travel extensively across Canada, apply your rock tools technical skills, and deliver exceptional service to our valued clients.

Main Responsibilities:

  • Sharpening and reconditioning of rock tools according to defined specifications
  • Rebuilding of all hammer sizes
  • Sharing knowledge and safe work practices with peers
  • Repairs and maintains rock tools to defined specifications
  • Maintains bit reconditioning report log and accurate records of services performed, parts used, and time spent on each job
  • Collaborate with customers and internal teams to address technical issues and provide efficient solutions when required
  • Troubleshoot and provide technical recommendations and improvements to Supervisor, Sandvik service shops, equipment and tools
  • Perform diagnostics, inspections, and component replacements as required to Sandvik equipment
  • Reports occurrences that may indicate improper usage or selection by operators
  • Completes accurate time records, technical reports, failure reports
  • Stays current with industry, customer, product developments and technical best practices
  • Must be willing and able to travel extensively across Canada up to 75% of the time, including working extended hours and shift work at remote sites
  • Ensure adherence to safety guidelines and company policies during all service operations
  • Provide on-site training to staff on preventative maintenance, SOP's, and best practices to ensure consistency across sites
  • Utilize computer-based systems to generate service reports and document findings
  • Maintain inventory levels and records at sites, receiving of goods and proper recording
  • Technicians will be responsible for hammer rebuilds of various sizes, bit sharpening, above and below ground deliveries and work shops, operation of all on site equipment, and pre-op inspections
  • Complete and file technical reports on hammer rebuilds as defined by specific mine sites
  • Direct supervision and leadership for site including RTTs while on shift
  • Management and support of Vendor Management Inventory as required

Requirements:

  • High school diploma or equivalent; technical or trade school education preferred
  • Strong mechanical, electrical, and hydraulic knowledge and skills are an asset
  • Ability to interpret technical manuals, schematics, and drawings is an asset
  • Ability to work as part of an integrated, broad team
  • Must be detail oriented and strive for perfection while performing all duties
  • Strong leadership skills
  • Strong written and verbal communication skills
  • Strong listening skills
  • Ability to remain tactful in difficult situations
  • Flexible, self-motivated with demonstrated initiative
  • Ability to develop knowledge of customer business processes in relation to product reconditioning
  • Computer efficiency
  • Excellent problem-solving abilities and a customer-focused approach
  • Ability to work in diverse and harsh environments
  • Valid G driver's license and clean driving record
  • Proficiency in both English and French is an asset

About Sandvik:

Sandvik Mining and Rock Solutions is a leading global provider of high-quality mining equipment and Rock Tools. We offer a world of opportunities for our employees, with a diverse range of businesses and a global network that enables you to explore your potential and thrive.

Our Culture:

We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work every day. We take pride in our agile customer-focused decision making and empower our employees to grow their careers.