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Mobile Rock Tools Technician

2 months ago

Toronto, Ontario, Canada Sandvik Full time
Job Summary

We are seeking a highly skilled Mobile Rock Tools Technician to join our dynamic team at Sandvik, a leading global provider of high-quality mining equipment and Rock Tools.

Main Responsibilities
  • Repair and maintain rock tools to defined specifications.
  • Maintain bit reconditioning report log and maintain accurate records of services performed, parts used, and time spent on each job.
  • Collaborate with customers and internal teams to address technical issues and provide efficient solutions when required.
  • Troubleshoot and provide technical recommendations and improvements to Supervisor, Sandvik service shops, equipment and tools.
  • Perform diagnostics, inspections, and component replacements as required to Sandvik equipment.
  • Reports occurrences that may indicate improper usage or selection by operators.
  • Completes accurate time records, technical reports, failure reports.
  • Stays current with industry, customer, product developments and technical best practices.
  • Must be willing and able to travel extensively across Canada up to 75% of the time including working extended hours and shift work at remote sites.
  • Must be willing to travel with short notice to sites when required.
  • Ensure adherence to safety guidelines and company policies during all service operations.
  • Provide on-site training to staff on preventative maintenance, SOP's, and best practices to ensure consistency across sites.
  • Utilize computer-based systems to generate service reports and document findings.
  • Maintain inventory levels and records at sites, receiving of goods and proper recording.
  • Technicians will be responsible for hammer rebuilds of various sizes, bit sharpening, above and below ground deliveries and work shops, operation of all on site equipment, and pre-op inspections.
  • Complete and file technical reports on hammer rebuilds as defined by specific mine sites.
  • Direct supervision and leadership for site including RTTs while on shift.
  • Management and support of Vendor Management Inventory as required.
Requirements
  • High school diploma or equivalent; technical or trade school education preferred
  • Strong mechanical, electrical, and hydraulic knowledge and skills are an asset
  • Ability to interpret technical manuals, schematics, and drawings is an asset
  • Ability to work as part of an integrated, broad team
  • Must be detail oriented and strive for perfection while performing all duties
  • Strong leadership skills
  • Strong written and verbal communication skills
  • Strong listening skills
  • Ability to remain tactful in difficult situations
  • Flexible, self-motivated with demonstrated initiative
  • Ability to develop knowledge of customer business processes in relation to product reconditioning
  • Computer efficiency
  • Excellent problem-solving abilities and a customer-focused approach
  • Ability to work in diverse and harsh environments
  • Valid G driver's license and clean driving record
  • Proficiency in both English and French is an asset
What We Offer
  • The opportunity to make an impact on our Divisions' performance.
  • The opportunity to be part of an ambitious team, in an industry leading business.
  • The opportunity to reach your full potential.
  • An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.