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Mobile Rock Tools Technician

2 months ago

Toronto, Ontario, Canada Sandvik Full time

Job Description: Mobile Rock Tools Technician at Sandvik Mining and Rock Solutions

Job Title: Mobile Rock Tools Technician

Company: Sandvik Mining and Rock Solutions

Location: Canada

We are seeking a highly skilled and experienced Mobile Rock Tools Technician to join our dynamic team at Sandvik, a leading global provider of high-quality mining equipment and Rock Tools.

Main Responsibilities:

  • Repair and maintain rock tools to defined specifications.
  • Maintain accurate records of services performed, parts used, and time spent on each job.
  • Collaborate with customers and internal teams to address technical issues and provide efficient solutions.
  • Troubleshoot and provide technical recommendations and improvements to Supervisor, Sandvik service shops, equipment and tools.
  • Perform diagnostics, inspections, and component replacements as required to Sandvik equipment.
  • Reports occurrences that may indicate improper usage or selection by operators.
  • Completes accurate time records, technical reports, failure reports.
  • Stays current with industry, customer, product developments and technical best practices.
  • Must be willing and able to travel extensively across Canada up to 75% of the time including working extended hours and shift work at remote sites.
  • Ensure adherence to safety guidelines and company policies during all service operations.
  • Provide on-site training to staff on preventative maintenance, SOP's, and best practices to ensure consistency across sites.
  • Utilize computer-based systems to generate service reports and document findings.
  • Maintain inventory levels and records at sites, receiving of goods and proper recording.
  • Technicians will be responsible for hammer rebuilds of various sizes, bit sharpening, above and below ground deliveries and work shops, operation of all on site equipment, and pre-op inspections.
  • Complete and file technical reports on hammer rebuilds as defined by specific mine sites.
  • Direct supervision and leadership for site including RTTs while on shift.
  • Management and support of Vendor Management Inventory as required.

Requirements:

  • High school diploma or equivalent; technical or trade school education preferred
  • Strong mechanical, electrical, and hydraulic knowledge and skills are an asset
  • Ability to interpret technical manuals, schematics, and drawings is an asset
  • Ability to work as part of an integrated, broad team
  • Must be detail oriented and strive for perfection while performing all duties
  • Strong leadership skills
  • Strong written and verbal communication skills
  • Strong listening skills
  • Ability to remain tactful in difficult situations
  • Flexible, self-motivated with demonstrated initiative
  • Ability to develop knowledge of customer business processes in relation to product reconditioning
  • Computer efficiency
  • Excellent problem-solving abilities and a customer-focused approach
  • Ability to work in diverse and harsh environments
  • Valid G driver's license and clean driving record
  • Proficiency in both English and French is an asset

What We Offer:

  • The opportunity to make an impact on our Divisions' performance.
  • The opportunity to be part of an ambitious team, in an industry leading business.
  • The opportunity to reach your full potential.
  • An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.

About Our Culture:

We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work every day.

We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.