![UBC](https://www.energyjobline.com/sites/default/files/styles/squared_logo/public/job-logo/get-logo.php__312744.png?itok=tLK5MbQl)
Circulation Assistant
1 month ago
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
This is a full-time sessional position from September to April, working on Vancouver Point Gray Campus.
POSITION FUNCTION:
Works at the Circulation Desk of the Music, Art & Architecture (MAA) Library providing basic to moderately complex circulation, information and reference services. Participates in collections maintenance, equipment maintenance, and office administration. Oversees the work of student assistants as it relates to stack maintenance on evenings and weekends. Works the closing and weekend shifts on a Sunday to Thursday rotation.
WORKING RELATIONSHIPS:
Works under the direction of the MAA Library Manager. Maintains close working relationships with staff and librarians in the MAA Library, the Chapman Learning Commons (CLC), ASRS/PARC, other UBC Library branches/units, and the public. Assists in training and overseeing student assistants on evenings and weekends.
DUTIES:
1. Acts as an initial resource person by performing duties such as providing information to patrons, responding to inquiries and complaints, and resolving disputes.
2. Assists in the resolution of moderately complex problems in the areas of circulation, reserves, stack maintenance, and reference.
3. Works at the Circulation Desk providing services including charging, discharging and renewals. Places holds, traces, recalls, and rush cataloguing requests. Accepts and processes cash and debit/credit payments for library products and fines. Verifies floats and operates the cash register and debit machine. Processes refunds. Clears hold shelf of expired requests.
4. Answers directional, policy and general information questions regarding library holdings in person, by telephone and by email. Explains and enforces library policies and procedures. Interprets patron and/or circulation records. Demonstrates how to navigate UBC Library catalogue and website. Directs patrons to known resources to meet information needs. Locates books, journal articles, and other materials, verifies and completes bibliographic citations, and finds potential interlibrary lenders. Refers complex questions and all fine reductions, cancellations or increases to senior library assistants.
5. Provides basic to moderately complex reference assistance to patrons at the Circulation Desk when the Reference Desk is closed. This includes: asking questions to assist in assessing user needs, directing patrons to necessary resources, demonstrating how to navigate and use the UBC Library website, and demonstrating how to search for needed information in a range of formats. Refers complex questions to appropriate librarian.
6. Monitors security gates and building alarms. Provides assistance or access to disabled users, couriers, building operations and campus security. Opens and closes the library. Jointly responsible for safety and security of library occupants and facilities on evenings and weekends. Receives reports of thefts and incidents in the Library. Contacts Plant Operations to deal with Trouble Calls. Contacts Patrol and RCMP when dealing with serious patron or building security problems.
7. Responsible for ensuring timely and accurate services by retrieving and storing items in the ASRS, evenings, weekends and during exceptional circumstances.
8. Collects, sorts, shelves, shelf reads, arranges, moves and straightens stack materials. Processes traces and searches prepared lists of materials.
9. Oversees the work of student assistants as it relates to stack maintenance on evenings and weekends.
10. Checks regularly to ensure photocopiers, public printers, and scanners in the division are in good working order. Provides assistance with printing, copying and scanning-including, assisting patrons with Pay for Print issues, problem cards, refund situations, and any questions pertaining to print, copy and scanning functions. Performs basic maintenance and troubleshooting of photocopiers and printers. Reports maintenance issues to service technicians or appropriate library staff.
11. Accesses online bibliographic records and using the appropriate program generates spine labels for catalogued, and, as required, uncatalogued materials. Using techniques approved by the Preservation Office, removes old spine labels and applies new labels to materials as required.
12. Provides back up for mail room delivery as needed.
13. Performs other duties related to the qualifications and requirements of the job.
EXERCISING JUDGEMENT/IMPACT OF DECISIONS:
Work is monitored to ensure adherence to established work policies. Tasks are clearly defined and unusual problems are referred to the MAA Manager. Organization and prioritization of work to accomplish goals is expected. Independent action is sometimes required during evening and weekend shifts, but work is usually performed according to established policies and procedures. Consequences of inappropriate judgement are adverse patron relations requiring the intervention by the Manager to deal with repercussions. Error of judgment in emergencies could result in delays or an escalation of the situation. Failure to secure the library could leave the building, the collection and its users vulnerable.
SUPERVISION RECEIVED:
Position is accountable to the Manager of the Music, Art and Architecture Library. Works independently with minimal supervision on evenings and weekends. Performance reviews conducted by the MAA Manager.
SUPERVISION GIVEN:
Oversees the work of student assistants on evenings and weekends.
MINIMUM QUALIFICATIONS:
High school graduation, plus two year Library Technician diploma, plus two years of related work experience or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one's own
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
PREFERRED QUALIFICATIONS:
Knowledge of library policies, procedures and circulation services. Ability to understand bibliographic records and to use on-line searching protocols. Ability to interpret and apply library policies with consistency. Must be able to type 40 wpm and to operate the normal range of library equipment. . Ability to use word processing, spreadsheet, library database applications at an intermediate level. (Word, Excel, Outlook, Voyager(ILS) systems preferred). Effective oral and written communication. Ability to recognize, respect and work effectively with individuals and groups with diverse perspectives and backgrounds. Takes initiative in learning about language and issues relating to equity and diversity. Ability to develop and maintain cooperative and productive working relationships and engage in workplace culture. Ability to recognize and appreciate the contributions of colleagues. Committed to demonstrating respect to colleagues at every level by trusting in their abilities and knowledge to perform their roles and earning respect through meeting commitments. Models and demonstrates good communication through active listening and appreciative inquiry and open to providing and receiving timely, constructive feedback. Listens to, encourages and expresses creative and innovative ideas. Open to experiment and improvise with new ways of approaching processes, tasks or problems. Ability to provide quality service to customers in a courteous, patient manner. Ability to maintain accuracy and attention to detail. Ability to prioritize and work effectively under pressure to meet deadlines. Ability to exercise sound judgement and tact. Ability to work both independently and within a team environment. Ability to follow and carry out instructions. Ability to sort and file accurately. Ability to lift up to 50 lbs of boxed materials and to push fully loaded book trucks. Ability to work evenings and weekends.
-
Library Assistant 2
13 hours ago
Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Assistant 2 to join our Circulation team at the District of North Vancouver. As a key member of our team, you will be responsible for providing exceptional service to the public, responding to inquiries, and performing a variety of tasks to support the successful operation of our...
-
Circulation Services Associate
3 weeks ago
Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout the Organization The District of North Vancouver is dedicated to fostering a culture of learning, creativity, and community engagement. We proudly serve a diverse population of nearly 90,000 residents across multiple library locations, providing free access to a wide array of resources, technology, and welcoming spaces. Position Overview We are seeking...
-
Circulation Services Associate
3 weeks ago
Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout the Organization The District of North Vancouver is dedicated to fostering a culture of learning, creativity, and community collaboration. We serve a vibrant population, providing access to diverse resources and technology across multiple library locations. Our libraries are designed to be inclusive spaces where community members can connect and...
-
Circulation Services Associate
3 weeks ago
Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout Us The District of North Vancouver is dedicated to fostering learning, creativity, and collaboration within our community. We proudly serve a diverse population, offering access to a wide range of resources, technology, and welcoming spaces. Our libraries are designed to be inclusive destinations for all community members to connect and share.Position...
-
Auxiliary Library Assistant 2
11 hours ago
Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Assistant 2 to join our Circulation team at the District of North Vancouver. As a key member of our team, you will provide exceptional service to the public, respond to inquiries, and perform a variety of tasks to support the successful operation of our libraries.Key...
-
Public Services Assistant
1 month ago
Vancouver, British Columbia, Canada UBC Full timeStaff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Pub Svc Library Asst 2 (Gr4)Job TitlePublic Services Assistant (Sessional)DepartmentUBC Library I Law Library I ReferenceCompensation Range$4, $4,386.00 CAD MonthlyPosting End DateAugust 17, 2024Note: Applications will be accepted until 11:59 PM on the Posting End Date.Job End DateThis is a...
-
Library Assistant III
3 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeLibrary Assistant IIIRequisition ID: 42159Company: The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being...
-
Library Assistant
6 days ago
Vancouver, British Columbia, Canada Capilano University Full timeJob Title: Library Technician at Capilano UniversityJob Summary:The Library Technician at Capilano University will be responsible for supporting library services, assisting with interlibrary loans, copyright, and course packs. The role involves providing information services to students, faculty, and the community, managing library resources, and ensuring...
-
Public Services Supervisor
1 month ago
Vancouver, British Columbia, Canada UBC Full timeStaff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Library Specialist 2 (Gr10)Job TitlePublic Services SupervisorDepartmentUBC Library | Koerner Library | Program AssistanceCompensation Range$5, $5,998.00 CAD MonthlyPosting End DateAugust 9, 2024Note: Applications will be accepted until 11:59 PM on the Posting End Date.Job End DateAt UBC, we...
-
Library Assistant II
3 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeLibrary Assistant IIRequisition ID: 41884Company:The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being...
-
Assistant de bibliothèque
3 weeks ago
Vancouver, British Columbia, Canada Rose-des-vents Full timeDescription du posteAffichage (poste): #24-25/COMB.001Type de poste: TemporaireRépartition: 10 mois du calendrier scolaireTaux horaire: 30.23$/heure, selon l'échelle de la convention collectiveRaison: Remplacement de congé sans traitementLe candidat retenu sera responsable de diverses tâches essentielles au bon fonctionnement de la bibliothèque,...
-
Senior Library Support Specialist
3 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeRequisition ID: 42159Company: The City of Vancouver is dedicated to fostering a diverse workforce that mirrors the vibrant community we serve. We are committed to creating an innovative, inclusive, and rewarding workplace for all our employees.Worksite: Central Library - CirculationPosition Overview: Under the direction of the Head Supervisor, Circulation...
-
Senior Library Support Specialist
3 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeRequisition ID: 42159Company: The City of Vancouver is home to a dynamic public library system, recognized as one of the largest in Canada, with a dedicated workforce providing services across multiple branches. We are committed to fostering a diverse and inclusive environment that reflects the community we serve.Worksite: Central Library -...
-
Assistant de bibliothèque
3 weeks ago
Vancouver, British Columbia, Canada Rose-des-vents Full timeDescription du posteNous recherchons un Assistant de bibliothèque pour rejoindre notre équipe au sein de l'établissement Rose-des-vents. Ce rôle est essentiel pour assurer le bon fonctionnement de notre bibliothèque et pour soutenir nos usagers dans leurs recherches documentaires.Responsabilités principales :Gérer la circulation des livres et autres...
-
Public Service
1 month ago
Vancouver, British Columbia, Canada UBC Full timeStaff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Pub Svc Library Asst 3 (Gr6)Job TitlePublic Service & Collections Maintenance AssistantDepartmentUBC Library | Koerner Library | Program AssistanceCompensation Range$4, $4,676.00 CAD MonthlyPosting End DateAugust 9, 2024Note: Applications will be accepted until 11:59 PM on the Posting End...
-
Library Support Specialist
3 weeks ago
Vancouver, British Columbia, Canada The University of British Columbia Full timeLibrary Support Specialist RoleWe are seeking a committed Library Support Specialist to become a part of our team at The University of British Columbia. The ideal candidate will deliver outstanding customer service and assist with various library operations. If you have a strong desire to assist others and thrive in a vibrant setting, this role is an...
-
Postgraduate Scheduling Assistant
1 month ago
Vancouver, British Columbia, Canada UBC Full timeStaff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Sr Program Asst-Gen (Gr8)Job TitlePostgraduate Scheduling AssistantDepartmentPostgraduate Medical Education Support | Department of Medicine | Faculty of MedicineCompensation Range$4, $5,102.00 CAD MonthlyPosting End DateAugust 18, 2024Note: Applications will be accepted until 11:59 PM on the...
-
Reading Room Assistant 2
2 weeks ago
Vancouver, British Columbia, Canada UBC Full timeStaff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Reading Room Asst 2 (Gr4)Job TitleReading Room Assistant 2DepartmentInformation Centre | Museum of AnthropologyCompensation Range$4, $4,386.00 CAD MonthlyPosting End DateSeptember 5, 2024Note: Applications will be accepted until 11:59 PM on the Posting End Date.Job End DateThis position is...
-
Promotional Campaign Assistant
3 weeks ago
Vancouver, British Columbia, Canada Rize HR Full timeJob OverviewAbout Rize HRRize HR is a specialized recruitment firm dedicated to enhancing the human experience in human resources. We collaborate closely with our clients to ensure that every candidate enjoys a supportive and enriching hiring and onboarding journey.Client BackgroundWith a legacy spanning over a century, our client is committed to crafting...
-
Receptionist & Administrative Assistant
1 month ago
Vancouver, British Columbia, Canada UBC Full timeStaff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Administrative Support 4 (Gr7)Job TitleReceptionist & Administrative AssistantDepartmentOperations and Administration Support | Robert H. Lee Graduate School | UBC Sauder School of BusinessCompensation Range$4, $4,827.00 CAD MonthlyPosting End DateAugust 18, 2024Note: Applications will be...