Senior Library Support Specialist

3 weeks ago

Vancouver, British Columbia, Canada City of Vancouver Full time

Requisition ID: 42159

Company: The City of Vancouver is home to a dynamic public library system, recognized as one of the largest in Canada, with a dedicated workforce providing services across multiple branches. We are committed to fostering a diverse and inclusive environment that reflects the community we serve.

Worksite: Central Library - Circulation

Position Overview: Under the supervision of the Head Supervisor of Circulation Services, the Library Assistant III plays a pivotal role in delivering clerical assistance to the Circulation team. This position also entails offering guidance and initial supervision to Library Assistant II and Library Support Assistant staff in the absence of direct oversight. The Library Assistant III is integral to the daily operations of the Circulation Services department, ensuring compliance with library policies and aligning with the organization’s vision, mission, and values.

Essential Qualifications:

To qualify for the Library Assistant III role, candidates must demonstrate relevant experience and educational background as outlined below:

Education: Completion of secondary education, complemented by pertinent commercial or library technician coursework.

Experience: A minimum of one year of substantial library experience is required.

Knowledge, Skills & Abilities:

  • Comprehensive understanding of the library's objectives, structure, procedures, services, and resources.
  • Capability to provide guidance and initial supervision to clerical staff; effective team-building and leadership skills.
  • Proficiency in integrated library software and other relevant applications, including Excel.
  • Aptitude for learning new technologies, applications, and processes.
  • Ability to evaluate procedures, implement improvements, and make informed decisions based on established practices.
  • Strong dedication to client service; approachable, practical, and responsive to community needs.
  • Innovative and adaptable in a fast-evolving library environment, supporting staff in embracing change.
  • Exceptional verbal and written communication skills, along with analytical and problem-solving abilities.

Affiliation: CUPE 391
Employment Type: Regular Full-Time
Salary: $27.04 to $31.66 per hour
Work Schedule:

Monday to Thursday: 8:30am – 5:00pm (EDO Week 2 Thursdays)
Sunday: 8:30am – 5:00pm

Note: Work schedules may be subject to change with appropriate notice.

Commitment to Diversity: The City of Vancouver is dedicated to building a diverse workforce that mirrors the community we serve. We welcome applicants from various backgrounds, including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and individuals with disabilities. If you require accommodations during the selection process, please inform the hiring committee.

All applicants must be prepared to work at any location within the library system. A Police Information Check clearance is a prerequisite for employment, in accordance with our policies. Personal information collected will be handled in accordance with the BC Freedom of Information and Protection of Privacy Act.

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