Library Support Specialist
3 weeks ago
We are seeking a committed Library Support Specialist to become a part of our team at The University of British Columbia. The ideal candidate will deliver outstanding customer service and assist with various library operations. If you have a strong desire to assist others and thrive in a vibrant setting, this role is an excellent fit for you.
Position Overview:The Library Support Specialist is accountable for:
- Responding to circulation, directional, and reference inquiries at the Service Desk
- Supporting project initiatives as directed by the Supervisor
- Engaging in team collaborations and discussions
The responsibilities of this position include:
- Providing library support at the Service Desk
- Fostering a welcoming customer service atmosphere
- Addressing reference inquiries and clarifying library regulations
- Executing circulation tasks and maintaining records
- Assisting with library projects and assessments
- Completion of a two-year Library Technician Diploma or equivalent
- At least one year of experience in an academic library setting
- Exceptional customer service abilities and familiarity with library systems
- Capability to manage library materials and utilize standard software
- Understanding of library policies and procedures
- Strong multitasking and communication capabilities
- Ability to collaborate effectively within a team and adhere to deadlines
- Sound judgment and discretion
If you are enthusiastic about libraries and dedicated to assisting others, we invite you to consider this fulfilling opportunity. Join our team at The University of British Columbia and contribute positively to the academic community.
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