Library Assistant 2
2 months ago
We are seeking a highly motivated and customer-focused Library Assistant 2 to join our Circulation team at the District of North Vancouver. As a key member of our team, you will be responsible for providing exceptional service to the public, responding to inquiries, and performing a variety of tasks to support the successful operation of our libraries.
Key Responsibilities- Provide excellent service to the public, responding to questions and resolving issues in a timely and professional manner.
- Circulate library materials, collect payments, and perform opening and closing procedures.
- Register patrons for library membership and assist with daily cash reconciliation and bank deposits.
- Assist patrons with the use of self-service tools and address problems with multi-function devices.
- Perform a variety of tasks to support the Circulation team, including shelving library materials, pulling and filing items, and assisting with special projects.
- Flexibility and availability to work at any District of North Vancouver library, including evening and weekend shifts.
- Ability to make customer service a top priority while using good judgment to apply library policies.
- Ability to take initiative, problem-solve, and handle difficult interactions.
- Organizational skills and attention to detail.
- Ability to work collaboratively, courteously, and effectively with the public and staff in a busy public space.
- Ability to take initiative, ask for assistance, and step up to help.
- Understanding of and commitment to the principles of intellectual freedom and inclusiveness.
- Completion of Grade 12 along with related experience.
- Proficiency with Microsoft Office and common office equipment.
- Physical capacity to handle heavy library materials and to stand for long periods.
- Experience working on a circulation team in a public library.
- Experience in using an automated library circulation system.
- Comfort level with uncertainty and curiosity to learn more.
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Library Assistant 2
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Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...
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Library Assistant 2
3 weeks ago
Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...
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Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...
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Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...
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Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...
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Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to a wide range of resources, including technology, digital media, and a diverse...
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Vancouver, British Columbia, Canada District of North Vancouver Full timeAbout UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to a wide range of resources, including technology, digital media, and a diverse...
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Vancouver, British Columbia, Canada The University of British Columbia Full timeJob SummaryThis position plays a vital role in providing exceptional customer service and support to patrons at the University of British Columbia Library. The successful candidate will be responsible for answering circulation, directional, and reference questions at the Service Desk, as well as referring complex questions to librarians for assistance....
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