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Intermodal Logistics Coordinator
2 months ago
CMA CGM is seeking a highly skilled Intermodal Coordinator to join our team. As a key member of our logistics operations, you will be responsible for coordinating the movement of intermodal cargo, ensuring timely and efficient delivery to our customers.
Key Responsibilities- Dispatch Management
- Analyze and prioritize inland haulage to ensure timely delivery of cargo
- Facilitate the movement of containers that have been miss-routed or improperly discharged
- Confirm and manage in-house truck availability
- Create and issue work orders for door collection and/or delivery
- Service Delivery Coordination
- Monitor shipments to ensure door appointments are met and cargo is loaded/delivered timely
- Communicate with customers regarding potential delays or issues
- Work collaboratively with internal departments to expedite transport
- Cost Management
- Notify and invoice customers for additional transport-related expenses
- Research and reconcile truck and customer invoice discrepancies
- Identify opportunities for cost savings through micro-analysis of customer locations
- Vendor Management
- Monitor and report trucker performance
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- Strong understanding of transportation and logistics
- Advanced Excel skills, including macros
- Ability to multitask and prioritize time-sensitive issues
- Strong problem-solving and decision-making abilities
- Customer-focused mindset
- Proactive, well-organized, and detail-oriented
- Excellent oral and written communication skills
- Outstanding problem-solving skills
- Ability to work independently and collaboratively with the team