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Customer Service Desk Associate

2 months ago


Dawson Creek, Canada Walmart Canada Full time

Customer Service Desk Associate at Walmart Canada provides friendly and professional customer service, represents company values, and maintains security in front-end operations.

Key Responsibilities:
  • Follow Refund Automation procedures according to Company guidelines.
  • Complete all defective slips.
  • Assist customers with information, refunds, exchanges, and directions.
  • Maintain sales tax exempt records.
  • Ensure all damaged merchandise is sent to Claims for processing.
  • Verify returned merchandise against refund slips prior to being returned to the sales floor.
  • Scan all items correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $18.40, determined based on relevant experience.

Minimum Qualifications:
  • Outlined below are the required minimum qualifications for this position.
Preferred Qualifications:
  • Outlined below are the optional preferred qualifications for this position.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.