Process Manager

6 days ago

Saskatoon, Saskatchewan, Canada Grainger Full time

About Grainger

Grainger is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.

Our Mission

We're dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results. Our welcoming workplace enables you to learn, grow, and make a difference by keeping businesses running and their people safe.

Job Summary

We're seeking a skilled Process Manager to join our team. Reporting to the Senior Operations Manager, this role will teach, coach, and drive continuous improvement initiatives focused on improving efficiencies across department functions. This position is also responsible for leadership of a supervisory team, process development, and standardization within the department.

Key Responsibilities

  • Direct the day-to-day activities of the department, ensuring Supervisors are aligning labor resources with daily/hourly work volumes.
  • Ensure standard processes are documented and consistently followed.
  • Monitor key performance indicators to identify opportunities to improve service quality and team results.
  • Collaborate with cross-functional management teams to align best practices across all business groups.
  • Ensure accurate and organized maintenance of training and safety records.
  • Mentor Supervisors in leading team engagement and aligning to Grainger Principles and values.
  • Develop and maintain strong business relationships with external stakeholders and suppliers.
  • Champion and develop leadership skills in the Supervisor team.
  • Lead departmental safety focus, including standardization of safety practices.

Requirements

  • College and/or University in Supply Chain, Quality, or Operations, or;
  • High school diploma with 5 years' leadership experience in a multi-shift operation with large employee populations.
  • Financial acumen and experience to support budgeting and forecasting.
  • Experience with continuous improvement, process mapping, LEAN, and/or Six Sigma methodology and how to develop a continuous improvement mindset (Six Sigma Green Belt preferred).
  • Analytics including data mining, report building, and presentation.
  • Project Management experience and/or education preferred.
  • Ability to prioritize multiple projects and requests.

Rewards and Benefits

  • Medical, dental, vision, and prescription drug coverage.
  • Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
  • Life insurance coverage, including spousal and dependent life insurance.
  • Employee Family Assistance Program to help team members with physical, emotional, mental, financial, and other concerns.
  • Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future.
  • Educational & Professional Membership Fee Assistance program.
  • Employee discounts, team member perks, and more

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.


We're an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

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