Interpreter Resource Worker

2 months ago

Winnipeg, Manitoba, Canada Pan Am Clinic Full time

Requisition ID:

Position Number:

Posting End Date: Open Until Filled

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Corporate

Department / Unit: Indigenous Health Services

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 07/29/2024

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary is commensurate with education and qualifications.

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We're united by a shared commitment to excellent and equitable health care.

Position Overview

Interpreter/Resource Workers provide assistance, guidance and support to patients and their families to navigate through the health care systems at each of the sites within the Winnipeg health region.

All patients have the right to have medical information interpreted into their primary language so they can make informed decisions about their care. The ability to communicate without language barriers improves the quality of care that patients receive, and decreases the risk of medical errors. Our interpreters have special training in medical terminology and function as members of the health care team. They facilitate communication between health providers and patients by providing interpretation in Cree, Ojibway/Saulteaux and Oji-Cree.

The Indigenous Health Program-Health Services is offering an internship program for Interpreter/Resource Workers. This opportunity will prepare and increase the awareness of the duties for an Interpreter/Resource Worker in the health care setting. This will provide an opportunity to be mentored and provide a structure where the intern can "learn on the job" the duties outlined below.

This will be a three (3) month internship. During this time the intern will have the opportunity to work at the following sites:

  • One month-Health Science Centre.
  • One month-St. Boniface General Hospital.
  • One month-Mobile Unit (this consists of all other hospitals in the Winnipeg Region and personal care homes).
Experience
  • Related experience in a health care setting.
  • An equivalent combination of education and experience may be considered in lieu of the above.
Education (Degree/Diploma/Certificate)
  • Complete high school education, Manitoba standard, required.

SPECIAL TRAINING:

  • Language competency in a specified Indigenous language: one of Cree, Ojibway/Saulteaux/, Oji/Cree.
  • General knowledge of medical terminology/or related experience and ability to interpret same fluently.
  • Knowledge and understanding of Indigenous culture.
  • Ability to interact well with other health care professionals, all levels of staff, patients and families.
  • Successful completion of the WRHA Interpreter/Resource Worker Internship.
  • Successful completion of the WRHA Language Access Program (can be completed within probationary period).
Certification/Licensure/Registration
  • Class 5 driver's license required.
  • Access to a vehicle required.
Qualifications and Skills
  • Ability to read, write, speak and understand English.
  • Good interpersonal skills.
  • Knowledge of computer systems and proficiency in the use of current and related software applications (Microsoft Word, Access, PowerPoint, Excel, Internet search engines and email).
  • Ability to prioritize workload, independently.
  • Demonstrated ability to work within a team environment, including internal/external committee members, staff and colleagues.
  • Demonstrated problem-solving skills.
  • Ability to maintain a high level of confidentiality.
Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

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