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Resource Coordinator

2 months ago

Winnipeg, Manitoba, Canada Pan Am Clinic Full time

Job Title: Resource Coordinator Specialist

Company: Winnipeg Regional Health Authority

Job Summary: We are seeking a highly skilled Resource Coordinator Specialist to join our team at the Winnipeg Regional Health Authority. As a key member of our Home Care Program, you will provide support to Resource Coordinators, educate staff on the RC role, and identify inefficiencies in the system to drive continuous improvement.

Key Responsibilities:
  • Provide education and ongoing orientation/training to staff on the Resource Coordinator role and its relationship with other healthcare classifications.
  • Identify inefficiencies in the system and make recommendations for solutions/changes.
  • Support and feedback in implementing changes under the direction of the Program Support Team Manager and the Director.
  • Collaborate with the Program Support Team Manager to develop and implement strategies to improve the Home Care Program.
Requirements:
  • Minimum of 5 years' experience as a Resource Coordinator in the community.
  • Experience in adult education preferred.
  • Recognized post-secondary certificate and/or diploma in a health-related field or Human Resources Management is required.
  • Degree in Health or Management is preferred.
  • Valid driver's license and the use of a vehicle.
Qualifications and Skills:
  • Proficiency in the use of computers and the ability to work in a computerized environment is required.
  • Knowledge of Microsoft Word, Excel, Procura, MDS/TMM and AMTS is an asset.
  • Exceptional interpersonal and communication skills (oral and written) and the ability to communicate with all levels of staff.
  • Knowledge of processes, procedures and principles of continuous quality improvement.
  • Ability to understand the impact and interdependencies of technology on the system.
  • Dedication and commitment to maintaining knowledge base relating to all pertinent aspects of Resource Coordinator role through ongoing participation in workshops, seminars and review of current literature.
  • Ability to understand and interpret collective agreement language.
  • Ability to understand different working and learning styles and team dynamics.
  • Ability to collect and utilize statistical information and understand the interconnectedness of Community/Hospital/Home Care Offices within the complexities of the Regional Home Care Program.
  • Ability to respond to a dynamic and complex environment which requires organization, good time management practice and working independently with minimum supervision.
  • Ability to identify deviations from routine standard operational issues related to the scope of practice of the Resource Coordinator and pose alternatives for resolution to program management.
  • Demonstrated understanding of the effects of change on individuals and teams to facilitate system improvement.
  • Ability to cope well under pressure and meet deadlines with competing priorities.
Physical Requirements:
  • Frequent travel is required on a daily basis within the Winnipeg Regional Health Authority (WRHA) jurisdiction.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.