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Resource Coordinator Specialist
2 months ago
We are seeking a highly skilled Resource Coordinator Specialist to join our team at Pan Am Clinic. The successful candidate will provide support to our Resource Coordinators in their role as supervisors of direct service staff in our Home Care Program.
Key Responsibilities- Provide education and ongoing orientation/training to staff on the Resource Coordinator role and its relationship with other healthcare classifications.
- Identify inefficiencies in the system and make recommendations for solutions/changes.
- Support and feedback in implementing changes under the direction of the Program Support Team Manager and the Director.
- Minimum of 5 years' experience as a Resource Coordinator in the community.
- Experience in adult education preferred.
- Recognized post-secondary certificate and/or diploma in a health-related field or Human Resources Management is required.
- Degree in Health or Management is preferred.
- Proficiency in the use of computers and the ability to work in a computerized environment is required.
- Knowledge of Microsoft Word, Excel, Procura, MDS/TMM and AMTS is an asset.
- Exceptional interpersonal and communication skills (oral and written) and the ability to communicate with all levels of staff.
- Knowledge of processes, procedures and principles of continuous quality improvement.
- Ability to understand the impact and interdependencies of technology on the system.
- Dedication and commitment to maintaining knowledge base relating to all pertinent aspects of Resource Coordinator role through ongoing participation in workshops, seminars and review of current literature.
- Ability to understand and interpret collective agreement language.
- Ability to understand different working and learning styles and team dynamics.
- Ability to collect and utilize statistical information and understand the interconnectedness of Community/Hospital/Home Care Offices within the complexities of the Regional Home Care Program.
- Ability to respond to a dynamic and complex environment which requires organization, good time management practice and working independently with minimum supervision.
- Ability to identify deviations from routine standard operational issues related to the scope of practice of the Resource Coordinator and pose alternatives for resolution to program management.
- Demonstrated understanding of the effects of change on individuals and teams to facilitate system improvement.
- Ability to cope well under pressure and meet deadlines with competing priorities.
- Frequent travel is required on a daily basis within the Winnipeg Regional Health Authority (WRHA) jurisdiction.