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Senior Cash Management Specialist
2 months ago
Transform lives by ensuring seamless cash management and customer satisfaction.
At Sleep Country Canada/Dormez-vous, we are inspired every day through our purpose to champion sleep as the key to healthier and happier lives. Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers' sleep needs.
We're looking for a Senior Cash Management Specialist to play a key role in our customer experience by ensuring each purchase ends in a smile.
The Senior Cash Management (CM) Specialist is a critical position to the Accounting Department and Company as a whole. Reporting into the Accounts Receivable and CM Manager, you will support the business unit through a combination of your strong critical thinking and problem-solving abilities as well as a high degree of accuracy and timeliness.
Responsibilities:
- Cash Balancing/Application and account reconciliation
- Lead daily tender matching and reconciliation process, analyze match results, identify root causes for exception matches and provide recommendation for improving automated matches. Follow up with internal departments to resolve outstanding balances.
- Proactively review results and trends to identify emerging issues.
- Lead and support daily gift card processing and reconcile activity addressing issues in a timely manner.
- As subject matter expert, support, review and resolve 1st level escalations to internal and external customers.
Reporting and Analysis:
- Prepare and analyze monthly balance sheet account reconciliations and address items in a timely manner.
- Prepare dashboard and KPI reports while providing analysis and commentary on results.
- Review existing reporting and provide recommendations to manager in order to streamline reporting.
- Lead implementation and execution of new reports and changes to existing reports.
Process improvement and Month-end closing:
- Support cash management deliverables and month-end close process.
- Participate in implementation project meetings, perform required testing by following existing manuals, and coach team members on new tasks or process changes as they arise.
Qualifications:
- Degree in Accounting or related field.
- Minimum 3-5 years of experience in accounting or finance.
- Advanced level of proficiency in MS Excel and Accounting systems.
- Process mapping and validation for functional area testing of the new system and all integrations.
- Proven experience in training Finance/Accounting teams with new processes and leading team projects.
- Ability to work under pressure to meet tight deadlines while managing competing priorities.
- Excellent written and verbal communications skills including a high level of expertise with internal and external stakeholder management.
About Sleep Country Canada/Dormez-vous:
Sleep Country is Canada's leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. We are committed to building a company culture of inclusion and diversity where differences are embraced and valued.