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Data Analyst

3 months ago

Toronto, Ontario, Canada WTW (Willis Towers Watson) Full time

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 territories.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

At Willis Towers Watson, we help clients align their talent and rewards strategy with their business strategy to achieve long-term success. We rely on data, analytics and experience to pinpoint the talent and workforce needs that are vital to their overall performance. We develop strategies and design and implement programs that address these needs, drive higher performance and ensure the right return on their investment in people. Backed by industry-leading technology, global workforce data, research and insights, we help our clients quickly transform ideas into action.

We are looking for a strong Data Analyst with Business Intelligence Systems experience to plan, design and develop data system workflows and tools that support WTW's consulting colleagues in delivering compensation review projects. You will analyze the needs of the business, strategize and design a plan to meet the specified needs, then execute the plan, including creating Excel templates, data visualizations and creating an end-to-end data flow strategy. This is a highly collaborative position and you'll work with business, development and testing team members across multiple geographies.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Key Accountabilities / Duties:

  • Develop and manage effective working relationships with other departments, groups and personnel with whom work must be coordinated or interfaced
  • Gather and document functional and technical requirements, and translate requirements into workflow solutions, analytic tools, and build the digital templates to be used internally to support advisory projects.
  • Develop in-depth understanding of underlying data, data structures, and business uses of data
  • Develop expertise in the business operations and how data supports those operations in order to provide the most effective business intelligence solutions possible
  • Identify gaps in data collection, the data model, and meta data for future enhancements
  • Create simple to complex data, reporting, and business intelligence solutions by utilizing existing reporting, analytics and business intelligence platforms
  • Comply with standards, best practices, and policies defined for the team
  • Provide support as required to ensure the availability and optimized performance of developed business intelligence applications and reports
  • Write high quality code to store, retrieve, analyze and present the data as tables and visually
  • Work with WTW colleagues to write and execute comprehensive test plans that validate the accuracy of information and functionality to ensure delivery of the solutions.

The Requirements

  • 1-3 years direct work experience developing business focused data workflows and business templates using tools as well as building necessary SQL data objects.
  • 1-3 years direct work experience with Data Warehouse and related technologies such Microsoft SSIS, SQL, ETL, and OLAP data structures.
  • 2+ years direct work experience using any of the BI tools: Dundas BI, Tableau, Spotfire, Microsoft PowerBI, PowerPivot or Microsoft SQL Server Reporting Services (SSRS).
  • 1-3 years SQL development experience. Demonstrated experience creating, debugging, and modifying complex stored procedures and views, as well as querying and updating data using SQL.
  • Experience with production support and troubleshooting common report / data process issues.
  • Familiar with fact / dimension data modeling, and validating results of data transformation processes.
  • Exposure to extracting data from enterprise level system, such as BI, CRMs, HRIS, or ERP a plus.
  • Understands software development methodologies and best practices as it pertains to database and report development, to include reviewing and testing deliverables.
  • Ability to document technical requirements for business processes and development needs.
  • Ability to create presentation-ready visuals, mock-ups, charts, graphs and summary reports in tight timeframes.
  • Ability to organize time to meet project timelines and effectively find solutions to common business intelligence problems with minimal guidance.
  • Ability to build strong relationships with team members and decision makers across the business.
  • Ability to develop and explain analytics needed by the business for decision making.
  • Willingness to tackle complex projects to successful completion and to learn new technologies.
  • Knowledge of Microsoft productivity tools such as Excel, PowerPoint, as well as willingness to learn approved third-party solutions.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential, as well as having strong interpersonal skills
  • Good communication skills and ability to collaborate with a global team

Other desirable skills:

  • Excel (expert level)
  • SQL Database and PowerBI analytics and data visualizations
  • Experience with web development and Powershell scripting
  • Creative and critical thinking. Attention to detail.
  • Ability to effectively work on multiple projects simultaneously
  • Strong analytical and problem-solving skills.
  • Commitment to quality and continuous improvement.
  • Ability to work independently, with a sense of accountability in delivering quality work on time
  • Continuous improvement mindset - has focus on efficiency and effectiveness and recommends process improvements
  • Exposure to Microsoft Azure technologies
  • Exposure to SSAS (Tabular and multidimensional solutions)

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. If Level 38 or more senior role is in Washington State, you must add the retirement benefits paragraph to the job description. Please note: Producer Sales roles are not currently eligible for the WTW Pension Plan.

EOE, including disability/vets

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.