![Holland Bloorview Kids Rehabilitation Hospital](https://media.trabajo.org/img/noimg.jpg)
Client Services Assistant
1 month ago
Client Service Assistant - Inclusion Portfolio
Join us in building a world of possibility Holland Bloorview Kids Rehabilitation Hospital is Canada's largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 8,500 families annually.
Our vision is to support the most meaningful and healthy futures for all children, youth and families. Providing both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada.
Holland Bloorview has won numerous awards including Greater Toronto's Top Employers, Canada's Top Employers for Young People and Canada's Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.
The Inclusion Portfolio programs are for children and youth with physical and/or developmental differences. Participants will interact and play through music, art, and recreation. The goal of the program is to enable participants to have fun through creative, sensory and social experiences and to provide respite relief to families during the school year (September to June). Successful candidates must be flexible to participate in training after business hours or on weekends.
A Client Services Assistant supports the following programs:
- Weekend Respite Day Program - Sundays, 10:00am-4:00pm (September 2024 to June 2025)
- Music and Art Programs - Saturdays, 10:00am - 6:00pm (September 2024 to June 2025)
- Robotics Programs - weekday evenings and/or Sunday mornings (September 2024 to June 2025)
- March Break Respite Camp - Mon March 10/25 to Fri March 14/25, 8:30am-4:30pm
Key Responsibilities
- Provide 1:1 assistance for assigned client (toileting, feeding, focus, lifting, behaviour, activity tasks etc.)
- Facilitate assigned client's fullest possible participation in the program
- Assist Group Leaders with other clients' needs as necessary
- Assist safe participation of clients
- Support lunch/break times of clients
- Contribute to daily debriefing meetings
- Collaborate with program staff, volunteers and families
- Work as a team member with the larger Team, including prep and clean up, participation in group activities such as arts activities, music, recreation, etc.
- Participate in quality improvement initiatives, supports the maintenance of a safe and healthy work environment and advances a culture of client/patient safety through work and daily practices
- Encourage and support participants in oral communication, working with others, problem solving, decision-making, task planning and organizing, and peer socialization.
- Apply crisis intervention strategies calmly and effectively, respond quickly to situations.
- Ability to work in a busy, creative environment and physically demanding (lifts and transfers)
- Other duties as assigned
Qualifications
- Successful completion of a Diploma in Developmental Service Work, Personal Support Worker certificate/diploma, nursing education, child youth worker/development degree/diploma or equivalent combination of relevant experience and education required.
- CPR certification - CPR HS (Heart Saver) certificate must be obtained prior to first day of employment
- Non-Violent Crisis Intervention (NVCI) Certificate an asset
- ASL qualifications an asset
- Experience working with children or youth with physical disabilities and/or neurodivergent diagnosis
- Demonstrated understanding and training in supporting individuals with ASD
- Demonstrates ability to be flexible, to assess the needs of individuals and to respond quickly to needs
- Demonstrates initiative and self direction to work independently at times
- Demonstrates ability to organize time and manage working hours
- Demonstrates ability to work in collaboration with staff/clients/families
- Demonstrates sound judgment and excellent communication skills
- Ability to perform lifts, transfer or position participants independently, as needed
- Ability and experience in feeding, e.g., spoon to mouth and providing personal care, e.g., changing briefs, for participants independently, as needed or appropriate
-
Client Service Assistant
2 months ago
Toronto, Ontario, Canada BFL CANADA Risk and Insurance Full timeWe offer more than a job, we offer a careerWe support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to do...
-
Client Services Assistant
3 weeks ago
Toronto, Ontario, Canada Leo Burnett Full timeJob OverviewThis role is essential in facilitating the daily operations of our office, with a primary focus on supporting the Account Management team and the clients we serve. The Administrative team at Leo Burnett exemplifies our organizational culture, embracing a balanced approach to work and enjoyment.Key ResponsibilitiesAssist senior management with...
-
Client Service
3 weeks ago
Toronto, Ontario, Canada State Street Full timeWhy this Job is important to usState Street provides asset owners and asset managers access to financial information and tools essential for effective investment solutions. From core custody, accounting, fund administration, shareholder recordkeeping, and performance, to complete operations solutions and servicing for alternative assets like OTC derivatives,...
-
Toronto, Ontario, Canada MUFG Investor Services Full timeJob OverviewAs a key member of the Client Operations team, you will report directly to the Associate Director. This position offers a unique chance to become part of a vibrant and rapidly expanding organization within the Financial Services sector.Your Responsibilities:Deliver comprehensive fund accounting services tailored for private equity clients,...
-
Toronto, Ontario, Canada MUFG Investor Services Full timeCompany Overview Experience a uniquely exceptional environment with MUFG Investor Services. Who are we? In essence, MUFG Investor Services is a division of the Mitsubishi UFJ Financial Group, collaborating with over 480 dedicated global investment firms to deliver comprehensive administration, asset services, banking, and fund financing solutions. ...
-
Client Service Assistant
13 hours ago
Toronto, Ontario, Canada BFL Canada Full timeAbout BFL CanadaBFL Canada is a leading Risk Management, Insurance Brokerage, and Employee Benefits consulting services firm with a strong presence in North America.Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional service to our clients. Our team is committed to fostering a culture of innovation,...
-
Client Service Representative
1 day ago
Toronto, Ontario, Canada BFL Canada Full timeAbout BFL CanadaBFL Canada is a leading Risk Management, Insurance Brokerage, and Employee Benefits consulting services firm with a strong presence in North America.Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional service to our clients and colleagues.Job SummaryWe are seeking a highly motivated and...
-
Client Services Coordinator
1 day ago
Toronto, Ontario, Canada GES Canada Full timeJob SummaryThe Account Coordinator is responsible for ensuring the timely and efficient processing of customer orders, resulting in exceptional delivery of services and products by GES Canada.This role works independently on smaller events and directly supports Client Services Managers on larger events, providing the training and experience necessary to...
-
Client Relations Specialist
3 weeks ago
Toronto, Ontario, Canada Axelon Services Corporation Full timeClient Relations Specialist -- (Hybrid Role) RemoteAxelon Services Corporation is currently in search of a dedicated professional for the role of Client Relations Specialist. This position is integral to the management of revenue operations and client premium submissions, providing vital contributions to revenue analytics and departmental projections. It...
-
Client Care Assistant
3 weeks ago
Toronto, Ontario, Canada Edgardo Aguila Full timePosition OverviewAs a Client Care Assistant at Edgardo Aguila, you will play a vital role in enhancing the quality of life for our clients through compassionate support and assistance.QualificationsEducation: Completion of a college, CEGEP, or equivalent non-university program lasting between 3 months to less than 1 year.Experience: A background of 1 to less...
-
Client Services Supervisor
3 weeks ago
Toronto, Ontario, Canada dentsu Full timeCompany Overview At dentsu, our goal is to enhance Business Performance. We leverage data to craft personalized and interconnected experiences that yield transformative business results. Our commitment is to assist our clients in achieving their measurable business objectives consistently across various markets. We are dedicated to driving improved...
-
Client Service Specialist
14 hours ago
Toronto, Ontario, Canada Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the Opportunity?As a key member of our dynamic team at Royal Bank of Canada, you will be responsible for providing exceptional support to high net worth clients in our wealth management division. Your primary focus will be on assisting Investment Counsellors and other team members in delivering daily portfolio maintenance...
-
Client Service Specialist
24 hours ago
Toronto, Ontario, Canada Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the Opportunity?As a key member of our dynamic team at Royal Bank of Canada, you will be responsible for providing exceptional support to high net worth clients in our wealth management division. Your primary focus will be on assisting Investment Counsellors and other team members in delivering daily portfolio maintenance...
-
Client Services Specialist
3 weeks ago
Toronto, Ontario, Canada CIBC Full timeAbout Us: At CIBC, we are committed to establishing a contemporary, relationship-driven banking experience. We seek dedicated and skilled individuals who prioritize client satisfaction.Your Role: As a Client Services Specialist within our Client Account Management Division, you will play a crucial role in assisting clients with their financial inquiries....
-
Client Services Coordinator
13 hours ago
Toronto, Ontario, Canada ThePub Full timeJob Opportunity at ThePubWe are seeking a highly organized and motivated individual to join our team as a Client Services Coordinator. This entry-level role offers an excellent opportunity for individuals who have experience in client-facing customer service and are eager to learn and grow in a post-production setting.Key Responsibilities:Client...
-
Client Services Coordinator
3 weeks ago
Toronto, Ontario, Canada GS1 Canada Full timePosition OverviewThe individual in this position will address inquiries and issues from clients and potential clients, articulate the value of GS1 Canada's services, and ensure that the highest standards of professional and efficient service are maintained. Key performance indicators for this role may include customer satisfaction and resolution on the first...
-
Client Service Specialist
3 weeks ago
Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full timePosition OverviewAre you passionate about delivering exceptional service? We are seeking a proactive and adaptable Client Service Specialist to join our dynamic team at Dina Constantinou Insurance Agency. This role is crucial in ensuring our clients receive outstanding support and guidance in their insurance needs.Key ResponsibilitiesAssist clients by...
-
Client Services Coordinator
14 hours ago
Toronto, Ontario, Canada Law Office of Shelly Jean John Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Family Law Case Manager to join our team at the Law Office of Shelly Jean John. As a key member of our staff, you will be responsible for providing exceptional client service, managing case progress, and ensuring seamless communication with clients and attorneys.ResponsibilitiesProvide...
-
Client Support Specialist
3 weeks ago
Old Toronto, Ontario, Canada WoodGreen Community Services Full timeCase Counsellor SpecialistEmployment Type: Contract Salary, Bargaining UnitWork Hours: 35 Hours/weekWork Setting: Hybrid – Opportunity for Remote Work after Initial TrainingSalary: J- $30.11Program Overview – Homeward Bound & Neighbourhood ProgramsThis program encompasses various elements, including career advancement, life skills development, academic...
-
Client Service Specialist
3 weeks ago
Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full timePosition OverviewAre you driven by success? Do you seek a career in a stable and essential industry? If so, continue reading.We are in search of a proactive and adaptable Client Service Specialist to assist with various responsibilities within our Insurance Agency. This role involves supporting clients and making a significant impact by executing a range of...