Underwriting Assistant

2 months ago

Ottawa, Ontario, Canada Marsh Full time

Victor Canada is one of Canada's leading insurance management companies which develops and administers insurance programs and distributes them through a network of licensed agents and brokers to individuals, professionals, organizations and employers.

Victor is seeking candidates for the following position based in the Ottawa office:


Underwriting Assistant

What can you expect?

  • As an Underwriting Assistant at Victor the candidate will primarily be in a support position to the Underwriting department and will interact on a regular basis with underwriters, brokers, colleagues and third parties.
  • The position is an essential client-facing role in the company and provides colleagues with the opportunity to develop their administrative skills and insurance industry experience within various segments of the Technical Services Department.
  • The Technical Services Department in Ottawa consists of approximately 25 individuals with a wide variety of experience and backgrounds. We work directly with Management, Accounting, Business Analysts, and Information Systems Support on a regular basis.
  • You will work with a team of other Underwriting Assistants to create, deliver, and maintain insurance policies for various Underwriting departments both accurately and within standard turnaround times. Your Department Manager and Team Leaders will serve as mentors and coaches as you learn about how to provide our clients with support and enhanced service.

What is in it for you?

  • At Victor we believe our people are our most important asset. We offer a dynamic & challenging work environment, training and development opportunities, a competitive total rewards package and belief in work/life balance.
  • Competitive pay (salary and bonus potential), Full benefits package – starting day one traditional benefits plan (medical, dental, vision, STI/LTI, life insurance), full array of competitive retirement plan packages, tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)

We will count on you to:

  • Prepare and send binding correspondence, review standard instructions for issuance of policy documents and mid-term servicing in adherence to company standards
  • Receive direction from the Underwriter on policy issuance and maintenance of automatic renewal book of business
  • Process and invoice computer generated policies in accordance with departmental standards
  • Follow up on outstanding requests such as signature endorsements, financials, accounts receivables, etc.
  • Adhere to strict underwriting guidelines and turnaround times
  • Maintain current knowledge of department procedures and practices
  • Respond to client inquiries in a prompt and professional manner

What you need to have:

  • Post-secondary education preferably in Business Administration or Office Administration
  • One to two years of working experience in a customer service oriented environment or equivalent combination of skills and experience
  • Knowledge of MS Office products, specifically Word and Excel
  • Exceptional customer service skills
  • Strong organization skills with a high attention to detail
  • Effective communicator (both written and verbal)
  • Ability to multitask; strong time management skills

What makes you stand out:

  • A positive attitude and ability to work independently and as part of a team
  • Strong keyboarding skills
  • Fluency in both official languages is considered an asset

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 83,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Victor offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that's you, join us on our journey—because together, we are all Victors.

Victor Insurance Holdings is the world's largest managing general underwriter with locations in the US, Canada, UK, Netherlands, Germany, Italy, and Australia. It handles more than $2.5 billion USD in premium on behalf of numerous insurance carriers, through a large network of more than 20,000 active insurance agents and brokers. With deep, specialized underwriting expertise, the company provides a wide range of insurance coverage – from specialty property and casualty and professional liability insurance to group and retiree benefits. Victor Insurance is committed to building on 60-plus years of experience to develop products that address risk in new and evolving areas. For more information, visit

Victor Insurance Managers Inc. is a subsidiary of Victor Insurance Holdings and a leading managing general agent in Canada. Victor Canada has a rich history in specialty insurance, and offers a unique range of products and programs distributed through independent brokers and advisors. The company is committed to empowering insurance professionals and their clients through innovation, specialized underwriting expertise, and a nimble, technology-oriented business approach. For more information, visit

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Mercer will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual's particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact

#Victor

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