Service Coordinator

3 weeks ago

Nepean, Ontario, Canada Randstad Canada Full time
Do you have strong customer service skills and thrive in a fast-paced environment? Do you have previous service coordination experience? Have you been looking for a change in careers? This might be just the opportunity for you

We are looking for a great Service Coordinator to become part of a great team in Nepean. In this role, you'll be a very important part of the day-to-day operation of the company. You'll need to be able to think on your feet, remain cool-headed, and have great attention to detail.

You'll be spending your time dealing with drivers and customers and will be arranging and following up on service calls.

Specific experience in a trades environment (HVAC, Plumbing, Electrical etc).

Advantages

  • Pay range starting at 50k55k Monday-Friday day shifts
- company paid benefits

  • 2 weeks vacation to start
-growth opportunities available with a reputable company
-accessible by transit
-free parking on site

Responsibilities
-intake of service calls
-file management
-data entry

  • Respond to customer inquiries – via phone and email
  • Liaise with internal teams to determine service requirements, resolve problems or complaints
Qualifications
Bilingualism (English/French) would be an asset
2-3 years of customer service/office experience
2-3 years of service coordination experience preferred
Pleasant demeanor over the phone and emails ●
Excellent time management and prioritization skills ●
Strong working knowledge of Microsoft Office,
Strong written and oral communication skills - Bilingualism in English and French will be considered a strong Asset●
Critical and logical thinking skills

Summary
If you are interested in this position, we invite you to apply directly to this posting or send an email to with the subject line "Service Coordinator"

We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

Please visit for all of the roles currently open at Randstad

Phone:
ext 4

We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

Please visit for all of the roles currently open at Randstad

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

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