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Customer Service Representative

2 months ago


Halifax, Nova Scotia, Canada IFS Financial Services Inc. Full time

Customer Service Representative role at IFS Financial Services Inc. involves delivering exceptional service, processing contracts, and supporting business objectives in a fast-paced environment.

IFS Financial Services Inc. is a leading premium financing company in Canada, offering flexible financing arrangements and exceptional service to its clients.

Customer Service Representative (CSR) is a key role in delivering superior front-line service transactions to current and prospective clients.

Key Responsibilities:

  • Input alpha-numeric information into the IFS system with accuracy and efficiency.
  • Process contracts in a timely manner to meet business objectives.
  • Assist in executing superior front-line service transactions to current and prospective clients.

Attributes:

  • Proven ability to ensure an outstanding quality of service experience for all current and prospective customers.
  • Efficient, focused, and able to support the achievement of business objectives.
  • Strong aptitude for processing information and ensuring its accuracy.

Education / Experience:

  • Undergraduate degree or diploma in Business Administration with relevant experience in the Insurance or finance sector.
  • Proven typing skills with a focus on accuracy and attention to detail.
  • Excellent capabilities in customer service and transaction execution.
  • Strong multi-tasking skills, with the ability to adapt to changing requirements or new information.
  • Superior interpersonal skills.

Employment Equity, Diversity & Inclusion:

IFS strives to achieve a workplace where opportunities are based on skills and abilities and recognizes the value that diversity brings.

Benefits:

  • Full-time, in-office position.
  • Competitive benefits and compensation commensurate with experience and qualifications.

How to Proceed:

Please submit a resume and provide your salary expectations. Only those considered for an interview will be contacted.