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Customer Service Representative
2 months ago
Customer Service Representative role at IFS Financial Services Inc. involves delivering exceptional service, processing contracts, and supporting business objectives in a fast-paced environment.
IFS Financial Services Inc. is a leading premium financing company in Canada, offering flexible financing arrangements and exceptional service to its clients.
Customer Service Representative (CSR) is a key role in delivering superior front-line service transactions to current and prospective clients.
Key Responsibilities:
- Input alpha-numeric information into the IFS system with accuracy and efficiency.
- Process contracts in a timely manner to meet business objectives.
- Assist in executing superior front-line service transactions to current and prospective clients.
Attributes:
- Proven ability to ensure an outstanding quality of service experience for all current and prospective customers.
- Efficient, focused, and able to support the achievement of business objectives.
- Strong aptitude for processing information and ensuring its accuracy.
Education / Experience:
- Undergraduate degree or diploma in Business Administration with relevant experience in the Insurance or finance sector.
- Proven typing skills with a focus on accuracy and attention to detail.
- Excellent capabilities in customer service and transaction execution.
- Strong multi-tasking skills, with the ability to adapt to changing requirements or new information.
- Superior interpersonal skills.
Employment Equity, Diversity & Inclusion:
IFS strives to achieve a workplace where opportunities are based on skills and abilities and recognizes the value that diversity brings.
Benefits:
- Full-time, in-office position.
- Competitive benefits and compensation commensurate with experience and qualifications.
How to Proceed:
Please submit a resume and provide your salary expectations. Only those considered for an interview will be contacted.