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Personal Banking Associate

1 month ago

NotreDamedel'ÎlePerrot, Quebec, Canada TD Bank Full time

Job Overview:

We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals.

Key Responsibilities:

  • Engage with customers to understand their financial needs and provide personalized solutions
  • Assist customers with banking transactions, account opening, and other financial services
  • Build and maintain relationships with customers to increase loyalty and retention
  • Collaborate with colleagues to achieve sales and service targets
  • Stay up-to-date with banking products and services to provide expert advice to customers

Requirements:

  • High school diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-secondary or undergraduate degree (in related field) preferred
  • Proficiency in using MS Office (Word, Excel, and Outlook), branch software, and internet
  • Knowledge of banking solutions and processes to advise customers
  • A self-starter with strong administration, organizational, planning, and time management skills
  • A dynamic, diligent, and effective influencer with a can-do attitude to exercise initiative and handle multiple tasks and changing priorities
  • A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner

About TD Bank:

TD Bank is one of the world's leading global financial institutions, with a presence in Canada, the United States, and around the world. We are committed to delivering legendary customer experiences and building long-term relationships with our customers, colleagues, and communities. If you are passionate about customer service, finance, and making a difference in people's lives, we encourage you to apply for this exciting opportunity.