Career Opportunities for Banking Professionals

1 week ago


SaintFélixdeValois, Quebec, Canada National Bank Full time
About National Bank

National Bank is a leading financial institution that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Job Overview

We are seeking a talented Banking Advisor to join our team. As a Banking Advisor, you will play a crucial role in providing exceptional customer service and advice to clients. Your main responsibilities will include:

  • Greeting clients and answering their questions
  • Helping clients use our banking applications and ATMs
  • Listening to clients' needs and resolving complex situations
  • Providing advice and transaction solutions for Personal Banking clients
  • Demonstrating the ability to build lasting business relationships
  • Ensuring client satisfaction and engagement
  • Referencing clients to specialist colleagues for specific needs
  • Ensuring adherence to compliance and risk management rules
About the Role

The branch is open one evening per week, and various work schedules are possible depending on team availability. This position reports to the Customer Service Branch Manager or the Branch Manager. You will work with a team of experts specialized in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas.

What We Offer

We offer a competitive salary range of $55,000 - $65,000 per year, based on experience and qualifications. In addition to a generous compensation package, you will also enjoy a range of benefits, including:

  • Health and wellness program
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
Requirements

To be successful in this role, you will need:

  • A college diploma (DEC) or equivalent
  • Customer service experience, an inclusive attitude, and openness to diversity
  • A positive attitude and empathy for clients
  • An interest in technology and skills in sharing knowledge
  • The ability to adapt to different situations
Language Requirements

Fluency in French is required for this role.


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