Banking Advisor

2 weeks ago

NotreDamedel'ÎlePerrot, Quebec, Canada National Bank Full time

Job Description

About the Role

We are seeking a highly motivated Banking Advisor to join our team. As a Banking Advisor, you will play a key role in providing exceptional customer service and building strong relationships with clients.

Key Responsibilities

  • Greet clients and answer their questions in a friendly and professional manner.
  • Help clients use our banking applications and ABMs.
  • Listen to clients' needs and resolve situations that may be complex.
  • Give advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships.
  • Ensure client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.

Your Team

You will work in a dynamic team environment, collaborating with colleagues to ensure our clients reach their goals and colleagues do what they love. Our team values passionate people and bold ideas.

Prerequisites

  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.

Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

About Us

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

What We Offer

We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role.

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