Banking Services Representative
4 weeks ago
As a Banking Advisor at National Bank, you will play a vital role in providing personalized banking services to clients. This is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.
Your Responsibilities- Provide exceptional client service by greeting clients, answering questions, and offering solutions to their banking needs.
- Help clients use our banking applications and ABMs, and listen to their needs to resolve complex situations.
- Give advice and offer transaction solutions for Personal Banking clients, and demonstrate the ability to build lasting business relationships.
- Ensure client satisfaction and engagement, and refer clients to specialist colleagues for their specific needs.
- Adhere to compliance and risk management rules, and work with a team of experts to ensure our clients reach their goals.
Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other.
Requirements- Hold a college diploma (DEC) or equivalent.
- Have customer service experience, an inclusive attitude, and openness to diversity.
- Have a positive attitude and empathy for clients.
- Be interested in technology and skilled in sharing knowledge.
- Be able to adapt to different situations.
In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These include a health and wellness program, flexible group insurance, a generous pension plan, and more.
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