Account Management Specialist

2 weeks ago


SaintDonatdeMontcalm, Quebec, Canada National Bank Full time
Job Overview

We are seeking a highly motivated Banking Advisor to join our team at National Bank. As a key member of our branch, you will play a vital role in providing exceptional client service and helping clients achieve their financial goals.

Key Responsibilities

The successful candidate will be responsible for:

  • Greeting clients and answering questions in a friendly and professional manner
  • Assisting clients with banking applications and ATM services
  • Listening to clients' needs and resolving complex situations
  • Providing advice and transaction solutions for Personal Banking clients
  • Buiding lasting business relationships with clients
  • Ensuring client satisfaction and engagement
Required Skills and Qualifications

To succeed in this role, you will need:

  • A college diploma (DEC) or equivalent
  • Customer service experience, inclusive attitude, and openness to diversity
  • Positive attitude and empathy for clients
  • Interest in technology and skilled in sharing knowledge
  • Ability to adapt to different situations
Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family, including:

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
Why Work with Us?

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. We offer a barrier-free workplace that is accessible to all employees. We value inclusivity, agility, and empowerment, and we encourage feedback and communication throughout the organization.


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