Dynamic Financial Services Representative
1 week ago
Job Overview:
We are seeking a highly skilled Banking Advisor to join our team at National Bank. As a key representative of our financial services, you will play a vital role in providing exceptional client experiences and driving business growth.
About the Role:
- Greet clients and respond to their inquiries with professionalism and courtesy.
- Help clients navigate our banking applications and ATMs to ensure seamless transactions.
- Actively listen to clients' needs and resolve complex situations with empathy and expertise.
- Offer personalized advice and transaction solutions for Personal Banking clients, building lasting relationships through trust and reliability.
- Develop strong business connections by referring clients to specialist colleagues when needed.
- Maintain high levels of client satisfaction and engagement through proactive communication and issue resolution.
- Ensure adherence to compliance and risk management principles to safeguard both clients and the bank.
Your Team:
You will work closely with a diverse team of experts specializing in investments, credit, mortgage financing, and more. Our collaborative environment fosters knowledge sharing, mutual support, and a passion for excellence. We encourage internal mobility, offering various career paths and development opportunities to help you grow professionally.
Prerequisites:
- Hold a college diploma (DEC) or equivalent.
- Prior customer service experience, an inclusive attitude, and openness to diversity.
- A positive demeanor and empathy towards clients.
- An interest in technology and ability to share knowledge effectively.
- The capacity to adapt to diverse situations.
Languages:
French
Compensation: The estimated annual salary for this position is around $62,000-$80,000 based on the location, industry standards, and job requirements.
Benefits:
- A comprehensive health and wellness program.
- Flexible group insurance.
- A generous pension plan.
- An Employee Share Ownership Plan.
- An Employee and Family Assistance Program.
- Preferential banking services.
- Opportunities to participate in community initiatives.
- A telemedicine service.
- A virtual sleep clinic.
What We Offer:
National Bank prioritizes its employees' well-being and offers a dynamic work environment that encourages collaboration, creativity, and professional growth. We foster an inclusive workplace where everyone feels valued and empowered to contribute their best.
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