Guest Experience Expert

3 weeks ago

Winnipeg, Manitoba, Canada Delta Hotels Full time
Job Number
Job Category Rooms & Guest Services Operations
Location Delta Hotels Winnipeg, 350 St Mary Avenue, Winnipeg, Manitoba, Canada VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants: Delta Hotels Winnipeg takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.



Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Banquets Guest Event Expert

    1 week ago

    Winnipeg, Manitoba, Canada Delta Hotels Full time

    Guest Event Expert: Deliver exceptional experiences at events and banquets, ensuring seamless execution from start to finish, with a focus on creating memorable and unique experiences for guests. Our Guest Event Experts are skilled in a wide range of event functions, responsible for setting up and breaking down materials, transporting supplies, taking...

  • Guest Service Support Expert

    1 week ago

    Winnipeg, Manitoba, Canada Marriott International Full time

    Guest Service Support Expert Deliver exceptional food and beverage experiences to our guests, ensuring seamless operations and memorable moments. About the Job Provide support to food and beverage teams, ensuring smooth operations and high-quality service. Assist with setting tables, replenishing supplies, and maintaining a clean and organized work...

  • Guest Experience Coordinator

    2 weeks ago

    Winnipeg, Manitoba, Canada Smitty's Restaurant and Lounge Full time

    About Smitty's Restaurant and LoungeWe strive to create a fun, respectful, and inclusive workplace where our team is happy, leading to a positive guest experience.Our team members share the following values:HospitableEnthusiasticEfficientAmbitiousTeam OrientedHost Responsibilities:The primary role of the Host is to create a positive first impression with...

  • Guest Experience Coordinator

    3 weeks ago

    Winnipeg, Manitoba, Canada Smitty's Restaurant and Lounge Full time

    About Smitty's Restaurant and LoungeWe strive to create a fun, respectful, and inclusive workplace where our team is happy, leading to a positive guest experience.Our team members share the following values:HospitableEnthusiasticEfficientAmbitiousTeam OrientedHost Responsibilities:The primary role of the Host is to create a positive first impression with...

  • Guest Environment Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Delta Hotels Full time

    Job SummaryWe are seeking a skilled and detail-oriented Guest Environment Expert to join our team at Delta Hotels. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesMaintain the cleanliness and...

  • Guest Environment Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Delta Hotels Full time

    Job SummaryWe are seeking a skilled and detail-oriented Guest Environment Expert to join our team at Delta Hotels. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesMaintain the cleanliness and...

  • Guest Environment Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada Delta Hotels Full time

    Job SummaryWe are seeking a skilled and detail-oriented Guest Environment Expert to join our team at Delta Hotels. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesMaintain the cleanliness and...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada King Edwards Extended Stay Group Inc. Full time

    Position OverviewThe Front Desk Agent plays a crucial role in ensuring a welcoming atmosphere for guests at King Edwards Extended Stay Group Inc. This position involves various responsibilities that contribute to the overall guest experience.Key ResponsibilitiesGuest Registration: Welcome arriving guests and efficiently assign them to their respective...

  • Guest Services Coordinator

    1 month ago

    Winnipeg, Manitoba, Canada Smitty's Restaurant and Lounge Full time

    Smitty's Restaurant and Lounge is enhancing our hospitality team.At the core of our operations is our Mission Statement:Happy Team. Happy Guests. Every Day.We are committed to fostering a fun, respectful, and inclusive environment where our staff thrives, which ultimately leads to a delightful experience for our guests.Our team members share common values...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada King Edwards Extended Stay Group Inc. Full time

    Position OverviewThe Front Desk Agent plays a crucial role in ensuring a pleasant experience for our guests at King Edwards Extended Stay Group Inc. This position involves various responsibilities that contribute to the overall satisfaction of our clientele.Key ResponsibilitiesGuest Registration: Welcome guests upon arrival and manage room assignments...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada Amritsari Kulcha Point Inc Full time

    Position OverviewAs a Guest Services Representative at Amritsari Kulcha Point Inc, you will play a crucial role in ensuring a positive experience for our guests. Your responsibilities will encompass a variety of tasks that contribute to the smooth operation of our front desk.Key ResponsibilitiesGuest Registration: Welcome arriving guests and efficiently...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada Amritsari Kulcha Point Inc Full time

    Position OverviewAs a Guest Services Representative at Amritsari Kulcha Point Inc, you will play a crucial role in ensuring a pleasant experience for our guests. Your responsibilities will include:Key ResponsibilitiesGuest Registration: Welcome guests upon arrival and manage room assignments efficiently.Issue Resolution: Address and resolve any complaints or...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada King Edwards Extended Stay Group Inc. Full time

    Position OverviewAs a Guest Services Representative at King Edwards Extended Stay Group Inc., you will play a crucial role in ensuring a welcoming and efficient experience for our guests. Your responsibilities will encompass a variety of tasks aimed at providing exceptional service and maintaining operational excellence.QualificationsEducation: Completion of...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada Travelodge by Wyndham Winnipeg East Full time

    QualificationsCompletion of secondary education is requiredKey ResponsibilitiesAddress and resolve guest inquiries and issuesFacilitate the check-in process and assign accommodationsEfficiently manage guest complaints and feedbackCoordinate group check-ins and check-outs seamlesslyOversee room bookings, including changes and cancellationsProvide...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada King Edwards Extended Stay Group Inc. Full time

    Position OverviewThe Front Desk Agent plays a crucial role in ensuring a pleasant experience for our guests at King Edwards Extended Stay Group Inc.. This position involves a variety of responsibilities aimed at maintaining high standards of customer service and operational efficiency.QualificationsEducation: Completion of a college, CEGEP, or equivalent...

  • Guest Services Representative

    1 month ago

    Winnipeg, Manitoba, Canada King Edwards Extended Stay Group Inc. Full time

    Position OverviewThe Front Desk Agent plays a crucial role in ensuring a pleasant experience for our guests at King Edwards Extended Stay Group Inc. This position involves various responsibilities that contribute to the overall efficiency of hotel operations.Educational RequirementsCompletion of a college, CEGEP, or other non-university certificate or...

  • Guest Services Supervisor

    1 month ago

    Winnipeg, Manitoba, Canada Altea Active Full time

    Overview: At Altea Active, we are seeking a dedicated and personable Guest Services Supervisor who embodies our commitment to exceptional customer service. This role is pivotal in ensuring that all guests and members receive a warm and welcoming experience.Key Responsibilities:Customer Engagement: You will be the first point of contact for our members and...

  • Guest Services Associate

    1 month ago

    Winnipeg, Manitoba, Canada St. Boniface Hotel Full time

    Job OverviewPosition: Hotel Front Desk ClerkLocation: St. Boniface HotelSalary: $17.00 per hour / 40 hours per weekEmployment Type: Permanent, Full-timeVacancies: 1Languages: EnglishEducation and ExperienceEducation: Secondary (high) school graduation certificate or equivalent experienceExperience: 7 months to less than 1 year in a similar roleWork...

  • Guest Services Clerk

    1 month ago

    Winnipeg, Manitoba, Canada St. Boniface Hotel Full time

    Join Our Team as a Hotel Reception AssociateWe are seeking a dedicated individual to fill the role of Hotel Reception Associate at St. Boniface Hotel. This position requires a secondary school graduation certificate and 7 months to less than 1 year of relevant experience or an equivalent background.Work EnvironmentThe successful candidate will work in a...

  • Guest Services Representative

    3 weeks ago

    Winnipeg, Manitoba, Canada Humphry Inn & Suites Full time

    About the RoleWe are seeking a detail-oriented and customer-focused Hotel Room Attendant to join our team at Humphry Inn & Suites. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.ResponsibilitiesClean and maintain guest rooms, including:Sweep, mop, and polish floorsDust furniture...