Business Analyst

2 months ago

Vancouver, British Columbia, Canada Operto Guest Technologies Inc. Full time
Salary: 85, ,000k

*This is a hybrid-role and the candidate must be based in the Metro Vancouver Area*

About Us

Operto Guest Technologies, the world's leading property automation and IoT operating system for vacation rentals, hotels, and serviced apartments, is revolutionizing guest stays and hospitality management. Through technology that connects teams, guests, owners, and smart devices; Operto addresses common friction points to provide fully seamless and personalized stays - creating greater efficiency, guest satisfaction, and more revenue.

Job Summary

We are seeking a dynamic Business Analyst to join our team. You will work closely with Product Managers to create and manage epics, user stories, and tasks, ensuring alignment with the product scope and roadmap. Collaborating with engineering, you will develop delivery timelines and provide technical options for solutions. Key responsibilities include facilitating Agile ceremonies, maintaining Jira, and managing backlog grooming with cross-functional teams. You will act as a product advocate, provide technical delivery oversight, ensure clear communication between product and engineering, and monitor team performance. Your expertise in Agile best practices will enhance our processes and drive successful product delivery.

Role Responsibilities

  • Work with the Product Managers to create epics, user stories and tasks aligning with the defined scope of the product
  • Working with engineering to understand estimated timelines to create a delivery timeline
  • Work with stakeholders and cross-functional teams to gather requirements for story writing based off of the product roadmap and direction from the Product Manager
  • Work closely with the development team to provide technical options as solutions.
  • Collaborate with the development team lead to map out the solution design, which includes data modeling, business logic, and a presentation layer
  • Ensure development follows timelines and milestones based on consistent discussion between Product Manager's and Technical leads
  • Assist leading backlog grooming meetings with Engineers, UI/UX Designers, and QA team members.
  • Work directly with Product Managers to develop and manage the product roadmap and distill it into milestones, releases, epics, user stories, and requirements.
  • Act as product advocate with reach across the enterprise - engineering, customer success, and sales teams.
  • Provide technical delivery oversight
  • Communicate risk and issue with appropriate stakeholders such as the Product Manager
  • Provide clarification between product and engineering when questions arise regarding development work or product features
  • Manage ticketing of bugs complete with requirements review and surfacing them to the Product Manager for prioritzation
  • Have the ability to speak to sprint velocity from the engineering team (IE. Database outage which resulted in a P0, pulling all resources to work on the issue which is why the story points were low)
  • Maintain Jira as a source of truth for the engineering team
  • Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring effective communication and collaboration among team members.
  • Collaborate with Product Managers to prioritize and groom the product backlog, ensuring user stories and tasks are well-defined and aligned with business goals.
  • Remove impediments and blockers that hinder the team's progress, working proactively to address challenges and promote a culture of continuous improvement.
  • Monitor team performance and metrics, using data-driven insights to identify areas for enhancement and driving actions to optimize team efficiency and delivery.
  • Foster a culture of transparency, openness, and trust, encouraging a safe environment for healthy conflict and constructive feedback.
  • Provide guidance on Agile best practices, tools, and techniques, helping the team improve their Agile processes over time.
  • Collaborate with other Product Analyst's and Agile coaches to share experiences, insights, and best practices across the organization.
  • Contribute to the broader Agile community within the company, supporting initiatives to enhance Agile practices and methodologies.

Qualifications

  • Bachelor's degree in Business, Computer Science, Design, or a related field. An advanced degree or equivalent experience is a plus.
  • 5+ years of experience in business analysis and agile roles, preferably in the tech and hospitality industry.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Experience working with cross-functional teams, including engineering, design, and marketing.
  • Proficiency in using agile tools (e.g., JIRA, Confluence) and data analysis tools (e.g., Google Analytics, Mixpanel).
  • Strong skillset in user flow, data and workflow mapping
  • Excellent communication, presentation, and interpersonal skills.
  • Proven ability to write requirements and user stories.

Technologies we use:

  • Atlassian (JIRA/Confluence)
  • Figma
  • Fullstory
  • Google Analytics
  • Salesforce
  • Google Suite

Why We Love Working Here

  • A modern office overlooking the water accessible by transit
  • Fully stocked kitchen with complimentary snacks/drinks
  • We have a top Health and Dental plan We work to ensure we have one of the best plans for our team members.
  • We're champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported.
  • Extended health and dental benefits for yourself and your family
  • We have regular team get-togethers, and parties, and we believe in celebrating our wins and having fun

Operto is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status. We are committed to providing accommodations in all parts of the hiring process. Upon request, we will work with you to meet your needs.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

  • Business Systems Analyst

    1 day ago

    Vancouver, British Columbia, Canada Paradigm Consulting Group Full time

    About the Role**Business Analyst / Systems Analyst Position**We are seeking a highly skilled Business Analyst / Systems Analyst to join our team at Paradigm Consulting Group. As a Business Analyst / Systems Analyst, you will play a critical role in the success of our customer's projects.Key ResponsibilitiesParticipate in requirements analysis and...

  • Business Operations Analyst

    6 days ago

    Vancouver, British Columbia, Canada CB Canada Full time

    Business Analyst Opportunity at CB CanadaOur client, a leading financial services company, is seeking a skilled Business Analyst to join their team as a Budget Analyst. This is a one-year engagement with the possibility of extension, where you will work closely with various departments to support stakeholders.Key Responsibilities:Review and analyze capital...

  • Business Process Analyst

    3 weeks ago

    Vancouver, British Columbia, Canada CB Canada Full time

    Business Systems AnalystOn behalf of our client, CB Canada is currently seeking a Business Systems Analyst. Provide oversight and direction on the organizational design (i.e. Alignment of personnel, processes, policies, systems) ensuring ongoing enhancement and traceability to the business strategy and objectives of the designated division.Business Systems...

  • Technology Business Analyst

    3 weeks ago

    Vancouver, British Columbia, Canada Arc'teryx Full time

    Your Role at Arc'teryx: As a Business Analyst, you will serve as the essential link between Technology and a diverse team of engineers, leaders, internal stakeholders, and other subject matter experts to provide an exceptional experience for our guests at scale. You will guide our team by gathering and evaluating requirements for features and enhancements to...

  • Business Development Analyst

    6 days ago

    Vancouver, British Columbia, Canada Canadian Cancer Society Full time

    Job Title: Business Development AnalystLocation: Remote or On-SiteWork Model: Hybrid Work ModelSalary Band: 5 ($56,000 - $84,000 CAD)Job OverviewAs a Business Development Analyst at the Canadian Cancer Society, you will play a key role in enhancing the overall experience of our constituents, clients, and end-users. Your responsibilities will involve...

  • Analyst of Business Technology

    3 weeks ago

    Vancouver, British Columbia, Canada Arc'teryx Full time

    Your Role at Arc'teryx: As a Business Analyst, you will serve as the vital link between Technology and a diverse team of engineers, leaders, internal stakeholders, and various subject matter experts to provide an exceptional experience for our guests at scale. You will guide our team by gathering and evaluating requirements for features and enhancements to...

  • Business Systems Analyst

    3 weeks ago

    Vancouver, British Columbia, Canada Arc'teryx Full time

    Your Role at Arc'teryx: As a Business Analyst, you will serve as the essential link between Technology and a diverse team of engineers, leaders, internal stakeholders, and various subject matter experts to create an exceptional experience for our guests at scale. You will guide our team by gathering and evaluating requirements for features and enhancements...

  • Business Systems Analyst

    13 hours ago

    Vancouver, British Columbia, Canada Azad Technology Partners Full time

    Seeking a highly skilled Business Systems Analyst to provide expertise in business systems analysis, configuration, and change management for an enterprise-level regional utility.This individual will work closely with users to develop functional requirements, analyze tools and techniques, and support the development and improvement of systems.The ideal...

  • Business Systems Analyst

    13 hours ago

    Vancouver, British Columbia, Canada Arc'teryx Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our Guest Services Technology team at Arc'teryx. As a Business Analyst, you will play a critical role in driving business growth and improving customer experiences through data-driven insights and process improvements.Key ResponsibilitiesLead the discovery of our Loyalty program,...

  • Business Intelligence Analyst

    10 hours ago

    Vancouver, British Columbia, Canada The Acquisition Group Full time

    About the RoleThe Acquisition Group is seeking a highly skilled and detail-oriented Data Analyst to provide critical support and statistical analysis for our client, TELUS Communications.This is an exciting opportunity for a team player with a passion for data to drive meaningful change in a fast-paced environment. As a Data Analyst, you will be working with...

  • Business Intelligence Data Analyst

    3 weeks ago

    Vancouver, British Columbia, Canada University of British Columbia Full time $8,305 - $12,952

    Position Title: Business Intelligence Data Analyst Department: Business Intelligence I | Project Management Office | VP Finance and Operations At the University of British Columbia, we recognize that fostering a diverse workforce is essential for achieving excellence in research, innovation, and education for all faculty, staff, and students. Our dedication...

  • Business Operations Analyst

    6 days ago

    Vancouver, British Columbia, Canada Island Health Full time

    Exciting Opportunity: Business Analyst PositionA prestigious company, Island Health, is seeking a qualified Business Analyst to join their team. The ideal candidate will have a Bachelor's Degree in a relevant discipline such as health information sciences, business administration, or learning technologies. In addition, a minimum of 5 years of experience in...

  • Business Analyst

    2 months ago

    Vancouver, British Columbia, Canada PHSA Full time

    Reporting to the Director, Medical Affairs Administration, the Business Analyst participates in the design, development, implementation and operation of financial administration and/or contract or program information management processes to effectively support BC Cancer medical leadership. What you'll do Develop, implement and maintain tools to gather...

  • Business Performance Analyst

    1 day ago

    Vancouver, British Columbia, Canada beBee Professionals Full time

    Job Title:Sales Business Development AnalystLocation:Vancouver, BCCompany:beBee ProfessionalsJob Description:We are seeking an experienced Sales Business Development Analyst to support our business growth in Vancouver. The successful candidate will be responsible for analyzing sales data, identifying trends, and providing insights to drive business...

  • Business Analyst for Technology Initiatives

    3 weeks ago

    Vancouver, British Columbia, Canada Arc'teryx Full time

    Your Role at Arc'teryx: As a Business Analyst, you will serve as the essential link between Technology and a diverse team of engineers, leaders, internal stakeholders, and other experts to provide an exceptional experience for our guests at scale. You will guide our team by gathering and evaluating requirements for features and enhancements related to guest...

  • Business Intelligence Analyst

    10 hours ago

    Vancouver, British Columbia, Canada Gateway Casinos & Entertainment Full time $55,352 - $69,190

    About the RoleWe are seeking a highly skilled Data Analyst to join our team at Gateway Casinos & Entertainment Limited. As a Data Analyst, you will play a critical role in providing data-driven insights to support business decisions and drive growth.Key ResponsibilitiesCollect, analyze, and interpret large datasets to identify trends, patterns, and...

  • Business Analyst

    13 hours ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a highly skilled Business Analyst to join the Overdose Emergency Response Team.The successful candidate will provide analytical support to the team, utilizing various software and tools to analyze data, create reports, and develop queries.Key ResponsibilitiesProvide data analysis and statistical reporting to...

  • Business Systems Analyst

    6 days ago

    Vancouver, British Columbia, Canada Seaspan Full time

    Job SummaryThe Business Systems Analyst at Seaspan plays a crucial role in guiding information systems strategies to identify and document business outcomes. This position contributes to the improvement of business information systems solutions to ensure their sustainability and translates the solution architecture and detailed requirements into a functional...

  • Business Intelligence Analyst

    12 hours ago

    Vancouver, British Columbia, Canada Electronic Arts Full time

    About the RoleWe are seeking a highly skilled Senior Analyst to join our team at Electronic Arts. As a Senior Analyst, you will play a critical role in designing, developing, and analyzing the impact of newly developed products and solutions within the game.Key ResponsibilitiesWork closely with Product Managers to develop and analyze the impact of new...

  • Technical Business Analyst

    1 day ago

    Vancouver, British Columbia, Canada Paradigm Consulting Group Full time

    Job SummaryParadigm Consulting Group is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in delivering and implementing significant initiatives that enable our customers to maximize their investments in their business processes and information technology.Key ResponsibilitiesAnalyze and interpret...