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Sales Operations Manager

3 months ago

Montreal, Quebec, Canada Vention Full time
Company Description

Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Vention's online-first manufacturing automation platform (MAP) enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.

Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada's Most Admired Cultures and Great Place to Work, we are a performance driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can't repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture, feed each other and are safeguarded with the same level of attention. Our values & principles include:
  • We make our clients successful - we do what's right for our customers, even when it makes our roles more challenging.
  • We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
  • We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
  • We innovate to inspire - we value innovation in products, user experiences, and business practices.
  • We collaborate to achieve more - we work as one team to achieve more than we would on our own.
  • We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements

Job Description

We are looking for a sales operations manager to join the sales team that is responsible for analyzing and improving our GTM strategy. Reporting to the Director of Revenue Operations, this role will primarily support the Sales team on both day-to-day operations as well as quarter/annual programs and projects.

Working backwards from KPIs such as revenue, pipeline and activities, you will influence existing and future plans and playbooks with your data analysis, insights, and visualization to deliver strategic recommendations on our sales motions and improvements. You will bring these recommendations to life by collaborating with cross-functional stakeholders such as enablement and marketing, and by project managing new initiatives and programs. You will also ensure day to day operations are running smoothly, producing weekly activity and pipeline reports and derive insights for the sales managers and reps. You will help standardize best practices, working with the reps and managers to ensure adoption. Success will mean thoroughly executing your plans, and your impact will be measured on improvement of the sales team productivity.

We're looking for a data & process-driven individual who has extraordinary attention to detail and a track record of analytical problem-solving. You are confident and humble at the same time; proactive and action oriented; you are a bit of a data nerd and relish the chance to work with leaders from across the business. You are interested in business strategy and making an impact -- your work will be crucial in our ability to position for sustainable growth.

Role and responsibilities
  • Work closely with the finance, marketing, growth and sales leadership on an array of business initiatives, spanning go-to-market, strategy, operations, finance, organizational design and HR.
  • Act as the analytical authority within the sales organization, driving analyses ranging from Account Executive productivity performance; ramp-up effectiveness to funnel optimization.
  • Drive the weekly/monthly/quarterly reporting operating rhythm across various channels and cross-functional meetings. Provide insight to the sales leadership and reps on areas of improvements, pitfalls and risks.
  • Maintain the reporting infrastructure of the GTM team up to date and aligned with the rest of the organization, including performance and productivity metric dashboards, funnel reports and other KPIs.
  • Support the Director of Sales Operations through the annual planning cycle with analysis and insights.
  • Own the execution of key cross-functional initiatives – design solutions, manage timelines, partner on key decisions, issues, implementation, adoption and documentation.
  • Organize pipeline generation tactical playbooks and events, such as Demand Generation Days, and drive new initiatives to accelerate pipeline generation and streamline account executive prospecting activities.
  • Contribute to sales playbook with templates and other training materials in partnership with sales enablement and sales managers

Qualifications

  • Impeccable organization skills and attention to detail with the flexibility to meet the demands of changing business priorities.
  • A confident, proactive communicator, capable of identifying opportunities to solve problems, bring solutions and make us better.
  • A self starter, who is highly motivated, full of confidence and deeply team oriented
  • Proven experience in a sales operations role, including 3-5 years of experience in a high growth environment in sales/revenue operations.
  • Very strong attention to detail, experience developing processes to remove human error.
  • Proven expertise with productivity tool including Excel, Powerpoint, Google docs, Power BI and certifications
  • Proficient in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions.
  • Ability to leverage data to perform root cause analysis and address the source of issues.
  • Outcome-driven approach to developing recommendations and demonstrated ability to develop a story and execution plan to support our goals and objectives.
  • Exceptional communication (listening, written, and oral) skills with the ability to present findings and recommendations targeted to the audience in question.
  • Strong collaboration skills and demonstrated ability to execute effectively in a cross-functional environment.
  • Support SalesOps coordinators with different tasks

Additional Information

How We Take Care of You

  • Flexible paid time off and remote work policies
  • Complimentary beverages and snacks so that you are fueled and ready for your day
  • Global comprehensive health plans so you feel your best
  • Career growth opportunities. Your future matters.
  • Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights
  • Time off to volunteer and give back to your community.

What To Expect In Your Interview

  • Initial Call
  • Meet the Team
  • Challenge
  • Decision & Offer

Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.

When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion.

We're passionate about helping you do your best work. Claim your seat and find out what you can do

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway We are happy to chat and get to know you better while you can understand the role as well.