Mental Health Crisis Worker

4 weeks ago

Hamilton, Ontario, Canada Good Shepherd Centres Full time

HOURS: Full Time - Must be willing to work twelve hour rotating shifts and alternate weekends

Who We Are


At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at


Good Shepherd is seeking a passionate and dedicated individual to join our team as a Mental Health Crisis Worker - Barrett Centre

How You Will Make an Impact

The Barrett Centre provides crisis intervention supports to all those aged 16+ of any gender identity. The program provides services including 16 short-term respite beds, in-person and telephone support, information and referral; crisis assessment, counseling and support; symptom stabilization for individuals experiencing a mental health crisis.

  • Post-secondary education in a related filed.
  • Be compassionate, hospitable, and non-judgmental
  • Conduct risk and suicide assessment, crisis intervention, de-escalating strategies
  • Determine care planning & crisis counseling
  • Continuous monitoring and evaluation; individual support
  • Provide linkage and community referral; advocacy; collaboration and coordination with other service providers
  • Be a part of shared hands-on responsibility for program operation
  • Responsible for participating in Good Shepherd's Health and Safety programs, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

What You'll Bring to Our Team

  • Demonstrate a commitment to the mission values of Good Shepherd with sensitivity to the issues related to mental illness, addictions, poverty, homelessness and dual diagnosis
  • Related post-secondary education with a degree in social work, nursing or related fields is required
  • 5 years' experience working with adults in mental health and addictions preferred
  • Previous experience in crisis work is an asset
  • Must have an ability to adapt interventions to diverse populations
  • Fluency in a 2nd language is an asset
  • CPR certification or willingness to be certified is required
  • Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
  • Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation.

What We Offer

  • Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
  • Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Staff recognition programs along with access to self-care supports and EMPLOYEE /
  • FAMILY ASSISTANCE PROGRAM (EAP)
  • POSITIVE and ENCOURAGING atmosphere
  • Make a difference and provide HOPE
  • Extended benefits

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.


Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

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