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Crisis Intervention Specialist

3 months ago


Hamilton, Ontario, Canada Good Shepherd Centres Full time

HOURS: Full Time - Must be willing to work twelve hour rotating shifts and alternate weekends

About Us


At Good Shepherd, we are dedicated to fostering hope and enhancing the dignity and self-determination of individuals and families. To learn more about Good Shepherd, please visit our website.


Good Shepherd is in search of a compassionate and committed individual to join our team as a Mental Health Crisis Worker - Barrett Centre.

Your Impact

The Barrett Centre offers crisis intervention services to individuals aged 16 and older, regardless of gender identity. Our program includes 16 short-term respite beds, in-person and telephone support, information and referral services; crisis assessment, counseling, and support; as well as symptom stabilization for those facing a mental health crisis.

  • Post-secondary education in a relevant field.
  • Exhibit compassion, hospitality, and a non-judgmental attitude.
  • Conduct risk and suicide assessments, crisis intervention, and de-escalation strategies.
  • Develop care plans and provide crisis counseling.
  • Engage in continuous monitoring and evaluation; offer individual support.
  • Facilitate community referrals and advocacy; collaborate with other service providers.
  • Participate in shared hands-on responsibilities for program operations.
  • Adhere to Good Shepherd's Health and Safety programs, ensuring compliance with the Occupational Health and Safety Act and its regulations to minimize risks to clients, staff, and property.

Qualifications

  • Demonstrate a commitment to the mission and values of Good Shepherd, with sensitivity to issues related to mental illness, addictions, poverty, homelessness, and dual diagnosis.
  • A degree in social work, nursing, or a related field is required.
  • Five years of experience working with adults in mental health and addictions is preferred.
  • Previous experience in crisis intervention is an asset.
  • Ability to adapt interventions to diverse populations.
  • Fluency in a second language is advantageous.
  • CPR certification or willingness to obtain certification is required.
  • Commitment to anti-racist and anti-oppressive practices and alignment with the mission and values of Good Shepherd.
  • Understanding of workplace health and safety practices and responsibilities under current legislation.

What We Offer

  • Become part of a caring team that supports our local community.
  • Opportunities for continuing education and professional development.
  • Staff recognition programs along with access to self-care supports and an Employee and Family Assistance Program (EAP).
  • A positive and encouraging work atmosphere.
  • Make a meaningful difference and provide hope.
  • Extended benefits.

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.


Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to create workplaces that reflect and are enriched by the diverse community we serve.

Good Shepherd welcomes and encourages applications from all individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.



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