Mobile Mental Health Worker

4 days ago

Hamilton, Ontario, Canada Good Shepherd Centres Full time
About the Role

We are seeking a highly skilled and compassionate Mobile Mental Health Worker to join our team at Good Shepherd Centres. As a key member of our Primary Care Access and Attachment Team (PCAAT), you will play a vital role in connecting with vulnerable populations and increasing access to primary care.

Key Responsibilities
  • Provide rapid crisis assessment and development of risk management plans for individuals in need of mental health support.
  • Offer crisis intervention and de-escalation services, exercising good judgment and risk management in high-pressure situations.
  • Participate in risk assessments and seek consultation as needed to ensure the safety and dignity of all clients.
  • Collaborate with PCAAT to develop individualized plans, driven by client self-identified needs and goals.
  • Support clients in addressing pressing needs through emotional support, skill training, creative problem-solving, and practical assistance.
  • Facilitate and participate in case planning with clients, program staff, and relevant support systems to ensure an integrated approach to service delivery.
  • Provide crisis counseling, education, and support to clients and their support systems, tailored to their level of knowledge and understanding.
  • Link clients to community resources and provide flexible, time-limited support and advocacy to facilitate community tenure and crisis resolution.
  • Maintain up-to-date knowledge of community resources, internal policies, and agency protocols, sharing relevant information with staff.
Requirements
  • A degree or diploma in social work, social service work, nursing, or a related field, plus 2 years of experience in community mental health, addictions, and/or crisis intervention.
  • Extensive knowledge of community resources and supports in Hamilton.
  • Demonstrated knowledge and skills in suicide risk assessment and behavior management.
  • Demonstrated knowledge of crisis intervention, de-escalation strategies, and interventions, with the ability to remain calm in crisis situations.
  • CPR/First Aid certification and WHMIS training or willingness to be trained.
  • Experience working with mental health, addiction, and concurrent disorders.
  • Experience and sensitivity in working with culturally diverse populations, including individuals newly arrived in Canada.
  • Commitment to intersectional anti-racist/anti-oppressive practice, harm reduction, and trauma-informed care.
  • Ability to work independently and as part of a team.
  • Outgoing and adaptable, with a willingness to work in a fast-paced environment.
  • Creativity and flexibility in achieving desired outcomes.
  • Hospitable and respectful in dealings with clients and stakeholders.
  • Strong written and verbal communication skills.
  • Good interpersonal and organizational skills.
  • Ability to work with various record-keeping technologies, including Electronic Medical Record programs.
About Us

Good Shepherd Centres is a ministry of the Hospitaller Order of St. John of God, committed to providing compassionate care and support to vulnerable populations. We strive to establish workplaces that reflect and enhance the diversity of the community we serve, operating within an intersectional anti-racist and anti-oppression framework.

We are committed to integrating Harm Reduction practices into our programs and prioritizing the rights, dignity, and choices of those who use substances.

We welcome and encourage applications from all people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

We have a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

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