Account Coordinator

3 weeks ago


Georgetown, Canada Fuze HR Solutions Full time

We are looking for a dedicated Account Coordinator for a leader in the manufacturing of customized commercial refrigeration products and solutions. The company caters to ice cream vendors, frozen novelty merchandisers, frozen and refrigerated food merchandisers and are business partners with major corporations in the food industry.

The team of focused and friendly professionals are always happy to serve customers and has been doing so for over 30 years.

Your Opportunity

In this role, the Account Coordinator will help drive sales and interface with multiple departments, representing customer and sales force interests, including product satisfaction and general requirements. Working within a dynamic, friendly and supportive environment, you will provide exceptional customer service support to our customers as well as internally within the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.

The ideal candidate enjoys talking to people and proactively solving issues. You will work in tandem with a Business Development Manager to deliver industry-leading customer service.

Please note this is an onsite position.

What You Will Do

  • Build positive relationships with customers in collaboration with Business Development Managers to ensure optimal knowledge of products, prices, availability, product uses, and credit terms.
  • Serve customers and manage customer expectations in the most efficient and courteous manner via phone and email.
  • Gain a strong understanding of the business to support and respond to customer inquiries (product, pricing and availability) and provide accurate and timely information.
  • Solve customer problems and find the best possible solutions by working with internal departments.
  • Perform data entry in various platforms including: maintaining customer purchase orders, handling credit card sales transactions, credit collections and generating reports.
  • Arrange and direct delivery and installation of products/equipment as per customer requirements. Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  • Provide management with feedback on products & services for any improvement/design modifications or general customer requirements for future product release that would lead to increased customer satisfaction.
  • Occasionally travel to trade shows and customer locations (up to 20% of work time)

What you have to offer

  • Post-Secondary education, preferably a Community College Diploma/Certificate.
  • Minimum two years' experience in Sales/Customer service, preferably in a B2B environment.
  • Excellent Microsoft Excel skills along with general skills with Microsoft Outlook, Word and PowerPoint.
  • Experience with an ERP order entry system (SAP, EPICOR, etc.)
  • Effective and high-quality customer service and relationship management skills.
  • Excellent written & spoken English
  • Positive, professional attitude, handling difficult customers with the ability to diffuse negative situations.
  • Developing rapport and effective listening skills.
  • Professionalism - patience, poise, tact and ability to deal with high-volume customer traffic.
  • Effective verbal and written skills - must be able to explain fairly technical parts information clearly and effectively and timely communicate with customers and accurately process orders.
  • Effective organizational skills and time management skills including ability to prioritize and multi-task.
  • High level of attention to detail, accuracy and adaptable to change.


  • Georgetown, Canada Freshouse Foods Full time

    **Sales Account Coordinator** At Freshouse Foods, we create custom protein items with the help and direction of our partners. We want to build our creations to meet and exceed our customers needs. With over 60 years of major retail and foodservice experience, our expertise in product development has enabled us to react swiftly to customer wants and...

  • Accounting Clerk

    2 weeks ago


    Georgetown, Canada Georgetown Volkswagen Full time

    _Georgetown Volkswagen _has an immediate requirement for an Accounts Receivable and Payable Coordinator to join our team. **Responsibilities** - Account Receivable - Collect on past due accounts, print monthly statements. - Process daily bank deposit - Account Payable - Process all invoices in accounting systems and ensure appropriate invoice approval...


  • Georgetown, Ontario, Canada Fuze HR Solutions Full time

    We are looking for a dedicated Account Coordinator for a leader in the manufacturing of customized commercial refrigeration products and solutions. The company caters to ice cream vendors, frozen novelty merchandisers, frozen and refrigerated food merchandisers and are business partners with major corporations in the food industry. In this role, the Account...


  • Georgetown, Canada Silvercreek Commercial Builders Inc. Full time

    We are currently seeking a detail-oriented **Office Administrator / Accounting Assistant**to support our accounting and administrative functions. This role is ideal for someone who thrives in an organized, fast-paced environment and enjoys a variety of responsibilities. **Key Responsibilities**: **Accounting & Payroll Support**: - Accounts payable &...


  • Georgetown, Canada Bergsma's Cleaning Service Full time

    Join our team as an Office Administrator/ HR Coordinator and become an integral player in supporting our operations with a variety of administrative functions. We are looking for a dependable, highly organized individual capable of managing multiple priorities and who can introduce new perspectives. This position is a work from home with in person meetings...


  • Georgetown, Canada Due North Full time

    Due North(previously known as Minus Forty® & QBD), are leaders in the manufacturing of quality refrigerated and frozen food merchandisers and are well known by the Minus Forty® & QBD brand name of products. Our customers find the convenience, and reliability of our innovative spot merchandising and business products across North America a key contributor...


  • Georgetown, Canada Amity Foundation Full time

    Amity Foundation , an internationally acclaimed teaching and therapeutic community is seeking compassionate and enthusiastic individuals with a desire to teach, learn, and join our community as, Restorative Justice Coordinators . This groundbreaking opportunity not only will allow you to work with our prison programs helping the inmate population but will...


  • Georgetown, Canada Metro Supply Chain" Full time

    **JOB SUMMARY**: Reporting to the Operations Supervisor the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count processes, continuous training of users and transaction audits. **Shift Timings**: **Wednesday - Saturday (6:00am - 4:00pm).** **Wednesday - Saturday (12:00pm -...

  • Project Manager

    4 weeks ago


    Georgetown, Canada mar network Full time

    We are looking for Project Management professionals with experience in the retail fixtures industry, preferably with experience in Millwork/wood industries. **What is in it for you!** Project Managers: $75,000-85,000 Project Coordinators: $60,000-70,000 - Great benefits package! - **_407 Transponder_** for those commuting from outside Georgetown* - **_Gas...

  • Retail Display

    3 days ago


    Georgetown, Canada mar network Full time

    We are looking for somebody who will help our teams deliver great products to our well-known and prestigious clients! Project Coordinators will be working on interior displays and fixtures, including retail displays, fixtures, lighting, wood, design, and development. **This role is not for those looking for building/civil/engineering type...


  • Georgetown, Canada Hopewell Logistics Inc Full time

    **The Hopewell Group of Companies, a longstanding Canadian organization with deep roots in the province of Alberta, paved the way for Hopewell Logistics to pioneer the first “Campus-Concept” in Canada. To this day, the Hopewell Group of Companies continues to guide five distinct yet harmonious companies that share in the philosophy of ‘Achieving the...

  • Project Coordinator

    1 week ago


    Georgetown, Canada mar network Full time

    We are looking for Project Management professionals with experience in the **_retail fixtures industry, preferably with experience in Millwork/wood industries_**. Our projects include the design, creation, and development of displays for our prestigious clients in various industries! We are looking for strong communicators with a passion to enhance the...


  • Georgetown, Canada Freshouse Foods Full time

    At Freshouse Foods, we create custom protein items with the help and direction of our partners. We want to build our creations to meet and exceed our customers needs. With over 60 years of major retail and foodservice experience, our expertise in product development has enabled us to react swiftly to customer wants and expectations. Our flexibility and...


  • Georgetown, Canada Extendicare Canada Full time

    **SCHEDULING AND ATTENDANCE COORDINATOR** At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for...


  • Georgetown, Canada Communications & Power Industries Full time

    Description Position Responsibilities - Co-ordinate required documentation for filing LVS & HVS CBSA customs entries via internal self-customs clearance system for the efficient importing of Canadian products - Assist in the preparation of documentation necessary for the exporting of return products to vendors and customers - Co-ordinate day to day...

  • Controller

    2 days ago


    Georgetown, Canada Club at North Halton (The) Full time

    Hybrid / Part-time Controller The Club at North Halton (North Halton Golf and Country Club Limited) is a wonderful community style, private member club, boasting a very well-reviewed eighteen-hole golf course, an active curling club and many additional activities amongst our social membership. The Club prides itself as being a contributor to our local...


  • Georgetown, Canada Sylvan Learning Center Full time

    **GENERAL SUMMARY** **ESSENTIAL JOB FUNCTIONS** - Observes and coaches instructional staff on a regular basis to ensure that teachers follow Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust - Manages and delivers all conference activities such as preparing conference materials and meeting with...

  • Academic Coordinator

    2 weeks ago


    Georgetown, Canada Sylvan Learning Center Full time

    **GENERAL SUMMARY** **ESSENTIAL JOB FUNCTIONS** - Observes and coaches instructional staff on a regular basis to ensure that teachers follow Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust - Manages and delivers all conference activities such as preparing conference materials and meeting with...

  • Office Administrator

    3 weeks ago


    Georgetown, Canada Alana + Kelly Design Co. Full time

    **Job Title**: Office Administrator **Company**: Alana + Kelly Design Co. Ltd. **Location**: Georgetown, ON **Job Type**: Monday - Thursday 9-3pm (24 hours per week) **About Us**: Alana + Kelly Design Co. is an innovative firm specializing in architectural and interior design combined. Committed to excellence, creativity, and client satisfaction, we take...

  • Dental Concierge

    5 days ago


    Georgetown, Canada Passion Dental Group Full time

    **About the Role** We are looking to fill the following two positions: Position one: 9am-6pm Wed-Friday, 9am-7pm Sat-Sun Position two: 12-9pm Mon-Fri. **About our Clinics within Anytime Dental Group** We’re a fast growing, newly established company that has thirteen clinics throughout Ontario. In the summer of 2023, we started our journey to build a...