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Manager of Clinical Practice

3 months ago


Hamilton Ontario EH, Ontario, Canada Bayshore HealthCare Full time

Are you a dedicated Registered Practical Nurse who is looking for more? Do you want to be a leader in the community and do meaningful work? As a Manager of Clinical Practice with Bayshore, you Make a Difference and Create Special Moments every day by providing outstanding service to clients and field staff.

What our MCPs say they enjoy about this role:

1. High interaction daily - with staff, clients and their family + professional circle of care
2. The opportunity to help clients remain in their own home, which is their preference
3. Satisfaction in mentoring and leading healthcare staff, to provide exceptional care

Location: Greater Hamilton Area
Nurse Level: Registered Practical Nurse (RPN)
Work Environment: Community based role: Daily visits to client homes to interact with clients, family members and Bayshore team members. Minimal office hours. Daily travel requirement.
On Call Rotation: 2 – 4 times per month

Why Bayshore?

Bayshore strives to take care of you - while you make a difference for others:

  • Competitively rewarded for the critical work that you do
  • Extended Health Benefits: After 3 months’ probation, employees can enroll in our Group Benefits Plan for self and dependents if applicable.
  • RRSP: Eligible to join after 3 months’ probation. Bayshore contributes an equivalent of 1% of total gross earnings towards retirement.
  • Employee discounts and promotions from TD Auto and Home Insurance, CAA, GoodLife and more.
  • Employee Assistance Program – offering additional support and services to employees.
  • Amazing company culture committed to creating a sense of belonging and inclusion.
  • Chart your path - Take charge of your day and manage what’s important to you. We offer work flexibility designed to empower you in a rewarding career.
  • Shape the wellbeing of our clients & communities - Take control and use your expertise to create special moments for your clients and caregivers.
  • Realize your full potential - We are committed to helping you realize the future you desire, and we achieve this through a wide variety of work options, continuous learning, and access to mentors and experts.
  • Work in a safe and healthy work environment – We take health & safety seriously. We provide personal protective equipment (PPE), relevant training in line with evolving health guidelines, and daily infection prevention screening of clients and workers to help prevent exposures to disease.

The Work You Will Do:

Manager of Clinical Practice, is responsible for the delivery of care and service to clients and ensures compliance with internal and external standards of practice. They coordinate clinical education and in-service activities as requested. As a Home Support Manager, you will work to support and lead your team to meet the diverse needs of the clients and caregivers you serve in your community:

  • Assess or arrange for the initial and ongoing assessment of clients requiring licensed and unlicensed care and service as appropriate.
  • Develop and/or ensure that care plans are available for clients as appropriate; visit clients as required and update care plans as appropriate.
  • Supervise and support unlicensed employees to ensure compliance with all federal and provincial legislated standards of practice as well as company policies and procedures.
  • Lead or assist with the integration of client satisfaction initiatives; ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner.
  • Assist the Client Service Coordinator in the coordination of services.
  • Coordinate the in-service education program for Field employees and maintain appropriate records.
  • Participate in business development as appropriate; assist with the development of contractual agreements for client care and service as requested.
  • Promote Bayshore through participation in local healthcare or business committees as well as community events.
  • Complete other tasks as requested.
  • Annual Clinical Management Revisits with client/family to reassess and ensure that care plan is current and accurate for client needs and continued evaluation of client environmental safety.
  • Liaise with Funder as required to address any concerns about client needs or need for addition supports in the community.
  • Participate in community-based PPE drops in the community to support filed staff needs and offer additional opportunity for face-to-face interaction/opportunities for education.
  • Participate in Employee engagement and support visits, with addition community support as required for field staff.
  • Facilitate Transfer of Skills for unregulated staff for individual care plan needs for clients with other service providers ensuring staff competency with skills required for client care.

Job Qualification

Who You Are:

  • Graduate from an accredited School of Nursing at the RPN level.
  • Current registration with the provincial regulating body.
  • Current CPR certification required.
  • 3 -5 years of pediatric care experience (preferably in hospital setting)
  • Experience with home health software considered an asset (Procura/ AlayaCare)
  • Teaching, supervisory, managerial experience considered an asset
  • Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
  • Ability to work independently and effectively lead a team.
  • Excellent report writing and communication skills with both Field and Administrative employees.
  • Valid driver’s license, auto insurance and reliable vehicle.
  • Solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation.
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