Coordinator - Telecom Services

3 weeks ago

Winnipeg Manitoba AC, Manitoba, Canada Winnipeg Regional Health Authority Full time

Site: Shared Health - Digital Health Air Canada

Department / Unit: Digital Telecom Services

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 09/23/2024

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: Hybrid - Flexible in Manitoba

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Manager, Telecom Services, the incumbent is responsible for overseeing the smooth functioning of all aspects of telecommunications, including the implementation of new telecom systems, supporting current services, and the budget process for Healthcare facilities in Manitoba. The incumbent will provide technical expertise, direction, and mentoring to junior employees as required. As this position requires some travel, the incumbent must possess a valid Manitoba driver’s license and have access to a reliable vehicle.

Experience
  • Five (5) years directly related Telecom experience.
  • Proven recent experience in the management of a telecom support organization is required.
Education (Degree/Diploma/Certificate)
  • Post-secondary education in the area of Telecommunications (PBX, Database Management Administration, Call Pilot Administration) is required.
  • Successful completion of Management certificate program would be an asset.
  • An equivalent combination of education and experience will be considered.
Certification/Licensure/Registration

Not Applicable

Qualifications and Skills
  • Technical knowledge of telephone system architecture, features, and functionality.
  • Working knowledge of Voice mail systems and administration.
  • Knowledge of wireless products and services.
  • Working knowledge and understanding of general accounting and business practices.
  • Excellent communication skills, verbally and in writing.
  • Ability to prioritize a large and varied workload; independently complete a variety of administrative duties.
  • Ability to work in a fast-paced environment and work effectively under pressure to meet deadlines.
  • Demonstrated problem-solving skills.
  • Demonstrated ability to effectively contribute to a team environment.
  • Proficiency with computerized systems (Microsoft Word, Access, PowerPoint, Excel, databases) is an asset.
  • Strong service orientation.
  • Ability to maintain a high level of confidentiality.
Physical Requirements

Not Applicable

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends, and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume, and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check, and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

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