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Senior Associate, Client Engagement

3 months ago

Canada, CA BrandActive Full time

Our Company


BrandActive specializes in the financial analysis, strategy, and logistics of rebranding implementation and brand and marketing operations. Whether our client is striving to optimize the implementation of a brand change, or identify opportunities to save money, time, and resources managing your brand and marketing dollars, BrandActive has what it takes to get the job done.

Since 1998, BrandActive has scoped, budgeted, planned, and executed brand change for many of the world’s most valuable brands. Our services combine industry-leading analytics with a unique and proven methodology that provides the information clients need to make sound financial decisions, save time and money and operate more efficiently. Whether our clients are going through a one-time corporate rebrand or want to get the most out of the everyday management of their existing brand, we help them achieve more, spend less, and build a better brand.


For BrandActive team members, our goal is to be an inclusive place where you are supported in becoming the best you can be, where together we build a strong and agile organization that not only sets the standard for excellence in our industry globally, but also exemplifies how to be a compassionate commercial endeavor that is built on trusting relationships and empowering the growth of every one of us. We are a team of great people, doing great work and having a great time doing it, and we challenge ourselves to bring smarter, faster and better solutions into everything we do


To meet the needs of our clients we have the following opportunity.


The Opportunity


Under the guidance of a Manager or Senior Manager, the Senior Associate is responsible for providing project management and consulting support on rebrand implementation projects. This role may involve leading small projects, key components of larger projects, as well as providing support across multiple projects. The Senior Associate is expected to manage project timelines, coordinate with clients and team members, and ensure deliverables meet the highest standards.


We are all committed to working together to achieve our North Star of a team of great people, doing great work and having a great time doing it. As part of this, there is an expectation that all team members contribute to internal initiatives that advance our client and/or team member experience while challenging us to be smarter, faster, better in everything that we do We find that this allows us to be agile in our approach to the work and provide growth opportunities for our team members.

BrandActive is going places – join us and help make it an even better place to work.



Responsibilities


Project Management and Execution

  • Support various phases of rebrand implementation projects
  • Develop and maintain detailed project budgets, schedules, and updates using project management software
  • Manage project deliverables and performance in line with approved project plans
  • Track and review changes against the Statement of Work using change orders affecting proposed budgets, scope, and time
  • Support and manage suppliers as required (e.g., RFI, RFP, regular follow-up, tracking tools)


Strategic and Analytical Skills

  • Ensure all project participants understand project goals, assumptions, constraints, and deliverables by beginning with the end in mind and managing this process throughout each phase of work
  • Produce cost estimates based on client data and established strategies
  • Research relevant suppliers to determine their value in assisting with a client’s complete rebrand
  • Develop and update deliverables based on data gathered to support project analysis


Communication and Collaboration

  • Attend and host meetings with clients, maintaining records from internal and client-facing meetings, and communicate updates accordingly
  • Take notes during stakeholder interviews and incorporate relevant information into project planning and analysis
  • Contribute to internal initiatives that impact the client and/or team member experience


Professional Development

  • Take accountability for own development, creating and updating development plan as required, communicating with people leader around aspirations
  • Accept and act on feedback provided
  • Is inclusive and supportive in interactions with colleagues
  • Bring forward smarter, faster, better solutions to processes and identify opportunities to be more agile in day-to-day activities


Key Skills and Competencies


  • Demonstrated commitment to life-long learning; post-secondary degree, diploma or certificate preferred
  • Three to four years of relevant experience that includes project management and direct client engagement
  • Demonstrated ability to take initiative and solve problems creatively
  • Proven track record of regularly seeking feedback and integrating it into work practices
  • Strong attention to detail with the ability to identify important details while maintaining focus on overall project goals
  • Ability to quickly change direction and adapt to new challenges and priorities
  • Excellent verbal and written communication skills, with the ability to manage client calls and requests independently
  • An inclusive and supportive approach to working with colleagues and clients
  • High level of comfort with technology, including proficiency in Outlook, Word, Excel, PowerPoint, and project management tools such as MS Project and SharePoint


Compensation

BrandActive offers a competitive compensation package including a comprehensive benefits plan. Salary commensurate with experience and education.


Start Date

Immediately


BrandActive is an equal opportunity employer and values inclusion in its workforce. BrandActive is pleased to offer accommodations throughout all stages of the recruitment and selection process.