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Business Analyst
3 months ago
Status:
Full Time, Permanent
Duties and Responsibilities:- Stay current on the latest insurance processes and related IT advancements to automate, modernize and innovate business capabilities
- Work with Business and IT stakeholders to plan and facilitate sessions where business requirements are elicited and reviewed
- Develop strong knowledge of Facility Association systems and business processes. Fully understand business issues and objectives. Work with business and IT teams to explore innovative and cost-effective solutions
- Document current state systems and processes; Perform gap analysis as needed
- Prepare business/system requirements and solution documents (e.g., use cases, user stories, process flows, business rules, screen mock-ups, etc.)
- Participate in system design and demos to ensure business requirements and needs are being met
- Develop test strategy and plans for projects. Participate in the planning, execution and documenting results of functional testing
- Assist in the development and delivery of training for end users in new applications and business processes
- As required - Perform project management working independently or in conjunction with an outsourced or vendor project manager
- Perform other department duties as required
- Post-secondary degree in computer science, business, engineering or equivalent fields
- 4 – 7 years of Business Analyst work experience in the P&C insurance industry in Canada; Auto insurance experience is an additional asset
- Proficient in P&C insurance industry operations, processes, and business terminology
- Ability to influence stakeholders and work closely with them to determine solutions
- Experience writing traceable business and functional requirements documents including user stories
- Demonstrated knowledge of SDLC and agile methodologies
- SQL Query experience
- Experience working with third-party business and IT teams for project delivery and ongoing support
- Excellent planning, organizational, and time management skills
- A history of leading and supporting successful projects
- Ability to communicate ideas and decisions clearly and effectively, with particular emphasis on strong written communication skills
- Strong interpersonal skills and a positive, team-oriented attitude
- Ability to be flexible, learn quickly and adapt to changes in technology and techniques; and
- Strong knowledge of Microsoft Office software (Excel; Access; Word; PowerPoint, Visio)
- Experience in presenting to a variety of audiences with the ability to communicate complex technical information in a clear and concise manner
- Technology transformation projects involvement
- Experience in business system change processes and project management
- Ability to work well under pressure with competing deadlines
