Director of Operations

2 days ago


Moncton New Brunswick BC, Cape Breton, Canada Shoppers Drug Mart Full time

Location:

10 Deware Drive, Moncton, New Brunswick, E1H 2S6


Are you ready to take the lead in shaping the future of pharmacy operations? We're seeking a seasoned Director of Operations (Site Head) to oversee the continued management of our Central Pharmacy Services (CPS) operations site. In this dynamic role, you'll have the accountability to oversee multiple central fill solutions that are vital in supporting pharmacies across the province.


At Central Pharmacy Services, we enable the Future of Pharmacy. Shoppers Drug Mart is going through a historical transformation that will eventually change healthcare as we know it in Canada. The CPS team is at the center of this exciting change. We are building the most streamlined and versatile central fill network in the country and we’re looking for colleagues who can help us make it a reality.


What You’ll Do:

  • Manage all functions of the site operations
  • Ensure the employees, facility and systems are appropriate to safely manage the demands associated with the operations
  • Fulfill obligations for maintaining the site’s compliance to all company and regulatory requirements, policies and procedures
  • Champion operational excellence by driving process improvements across the organization
  • With a focus on people, attract and retain talent to ensure the right skills are in place to deliver business growth and the desired customer experience
  • Build a patient-safety culture that engages colleagues and ensure incidents and pertinent near-misses are handled effectively in an appropriate timeframe
  • Accountable for the site P&L, play a crucial role in business forecasting, resource planning and tracking of business metrics
  • Foster strong internal and external relationships to support teamwork and key strategic alliances


What You’ll Bring:

  • 5+ years of related leadership experience within a healthcare or manufacturing environment
  • Track record in successfully leading multi-stakeholder projects
  • Track record of delivering Continuous Improvement projects using Lean Six Sigma methodology
  • Ability to align and lead the organization while upholding company values
  • Experience building strong partner relationships while ensuring contracts and commitments are achieved
  • Comfort leading a dynamic environment and managing multiple priorities in a regulated setting



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