Director of Business Operations- Full Time

3 weeks ago


Moncton, Canada Shoppers Drug Mart Full time
h3>Director of Operations (Site Head), Central Pharmacy Services - Moncton

Shoppers Drug Mart – Moncton, New Brunswick

Location: 10 Deware Drive, Moncton, New Brunswick, E1H 2S6

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important:
The Director of Operational Services is a National position to ensure operational practices are aligned to a common operating process. This candidate will be responsible for budgeting and reporting Labour, Shrink, Inventory Control, Operational Systems updates, Store Communication, Air Traffic Control, Operational Policies and Procedures.

What you'll do:

  • Labour Management: as the primary contact for labour, you have the responsibility to manage and report all aspects of this metric, including driving common operational practices to improve productivity.
  • Review and assess operational improvement plans to improve Shrink, Labour, Inventory Control and other operational initiatives.
  • Scorecard management on Labour, Front End, Shrink, and Availability performance.
  • Update and manage Operation manuals, toolbox support forms and all other Operational support initiatives.
  • Building and leading diverse teams that foster a workplace of inclusiveness and belonging.
  • Availability to work varied hours based on the needs of the business.
    Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

    Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

    Employment Type: Full time

    Type of Role: Regular

    Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    In addition, we believe that compliance with laws is about doing the right thing.



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