Director

3 months ago

New Liskeard, Canada Zack's Crib Full time

**About Zack’s Crib**:
Founded in 2018, the Zack's Crib (ZC) project came to fruition when some parents who were struggling to find the right services for their son, started talking to other people who were either living similar situations or wanted to help.

Zack’s Crib provides safe and accessible emergency shelter to people experiencing homelessness in the community of New Liskeard. Zack’s Crib collaborates with diverse stakeholders to address homelessness and barriers to support in the community through the development and operation of an emergency safe beds program.

Zack’s Crib service delivery is rooted in housing first, trauma-informed, and culturally-relevant approaches. ZC strives for participation of people with direct and indirect lived/living experience in all levels of the organization.

Position Title:

- Director

**Location**:

- 183 Broadwood Ave, New Liskeard

Hours of Work:

- 35 hours/week Monday - Friday
- Typical Hours of Work 8:00 AM - 4:00 PM

Position Summary:
Under the direct supervision of the Chair of the Board of Directors the Director provides leadership to achieve the Mission, Vision and strategic direction as set out by the Board of Directors.

The Director is responsible for the implementation of Board policy and the development and accountability of staff, volunteers, committees, programs and services in accordance with requirements of funders, government legislation and regulation.

The Director will ensure the uninterrupted delivery of service using sound risk management and administrative processes.

In cooperation with the Board, the Director acts as the representative in the community and works to establish and sustain collaborative and capacity-building activities with partner organizations.

Key Responsibilities:
Demonstrated ability to work collaboratively and take direction from a Board of Directors.
Reports to the Board of Directors, ensuring they:

- Provide timely resources to the Board to support their governance responsibilities;
- Operationalize the policy decisions and directives of the Board;
- Report to the Board on strategic activities and organizational activities that require Board attention and input;
- Advise the Board in a timely fashion of operational risk issues and/or issues that may impact the reputation of Zack’s Crib;
- Ensure policies and procedures are followed and maintained as required and provide recommendations to the Board of Directors on policy changes to best ensure the safety of staff and guests.

Provides strategic leadership through:

- Advocating for resources and educating all partners and the public at large regarding the economic and social benefit of ending homelessness;
- Providing leadership to the operations, human and financial resources, facilities and programs in accordance with demand, legislation and regulation;
- Consulting with organizations and communities across the area through focus groups/sharing circles and community-based functions as required;
- Advocating for public policy and access to resources to address the needs of those who are homeless or at risk of becoming homeless in our communities;
- Serving on local and provincial committees as required to leverage resources and / or lobby for resources to address homelessness;
- Consulting on and recommending the curriculum for volunteer accreditation consistent with service priorities and Zack’s Crib policy;
- Guarding the brand of Zack’s Crib and ensuring services provided under said brand remain trusted by all and accountable to those served.

Provides operational leadership through:

- Coordinating, integrating and leveraging the efforts of the Board of Directors, staff, volunteers and partners to facilitate the integration of services provided by Zack’s Crib;
- Maintenance of staff resources and system requirements to manage, audit and protect a comprehensive and confidential system of corporate, human resources, financial and client service records;
- Confirmation that an optimum level and quality of service delivery is in place to meet the needs of guests;
- Monitoring and analyzing trends, demographics and other sources of information and data as it relates to current and future operations;
- Ensure qualitative data is gathered to inform continuous guest service models;
- Maintaining, evaluating and updating management information systems in the areas of policy, quality, risk management and service delivery;
- Ensure all assets and resources of the organization (buildings, property, equipment) are maintained and leveraged to achieve strategic objectives;
- Serving as a champion for staff and promoting staff development through team and individual training and coaching/mentoring opportunities and through annual goal setting and performance reviews;
- Foster co-operation and collaboration between various programs, services and activities and to actively promote a unified organizational identity.

Engages in community partnerships and capac

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