Senior Director of Maintenance Operations
1 day ago
Job Overview:
We are seeking an experienced Senior Director to lead our Maintenance team at Coast Mountain Bus Company. The successful candidate will provide strategic leadership and guidance to ensure the effective management of our maintenance facilities and bus services operations in the Metro Vancouver region.
- Strategic Leadership: Provide senior leadership to Maintenance Managers and support the efficient operation of CMBC's Maintenance facilities and Bus Services operations within the Metro Vancouver region.
- Goal Development: Contribute as a senior leader of the CMBC Maintenance management team, providing input to the development of divisional goals, objectives, strategies, key initiatives, and sharing accountability for departmental achievements.
- Operational Planning: Support the Director Maintenance in translating business goals into long- and short-term strategies and plans for transit bus maintenance, with particular focus on operational and resource planning to optimize fleet availability, quality, and cost control.
- Facility Management: Provide senior leadership to all transit maintenance facilities providing 24/7/365 service within the Metro Vancouver region, assisting in the management of a substantially large trades workforce, ensuring adequate resource levels and skill development to meet business requirements, and compliance with collective agreements.
- Risk Management: Identify and take action on potential risks and opportunities in areas of accountability and alert senior management to critical issues.
- Compliance and Governance: Ensure alignment of all areas to enterprise standards, policies, and processes; and ensure compliance with regulatory and other related requirements.
- Union Relations: Build and maintain relationships with union executives and representatives, engaging in dialogue to mitigate and resolve emerging issues, and fostering acceptable productivity levels.
- Performance Metrics: Assist in the development and delivery of operational metrics and key performance indicators required to measure business performance and recommend go-forward strategy to address performance gaps.
- Expertise and Advice: Provide senior-level expertise and advice to Director and CMBC executive on all aspects of Maintenance, and report on the status of fleet and staff incidents at key intervals.
- Representation: Represent CMBC Maintenance on various committees and stakeholder meetings; and participate in the development/implementation of CMBC and enterprise initiatives.
- People Management: Manage reporting staff, including selection, training, coaching, development, performance management, and all other people management practices.
- Education and Experience: The requirements for this job are acquired through an Inter-Provincial trades qualification and 8 years of related experience in progressively responsible positions, including managing a maintenance facility within the transit industry.
- Advanced Knowledge: Advanced knowledge of the concepts, principles, practices, and techniques pertaining to business management within the transit industry, particularly as it pertains to Maintenance best practices, Employee development, and State of good repair in a cost-effective manner.
- Software and Systems: Solid understanding of the relevant systems and software pertaining to areas of accountability.
- Planning and Organizational Skills: Advanced planning and organizational skills to develop strategies and plans for all areas of accountability.
- Interpersonal and Communication Skills: Advanced interpersonal and communication skills to provide expertise and advice to Director and CMBC executive; engage in dialogue with union executives/representatives to address and resolve issues;
- Analytical, Problem-Solving, and Decision-Making Skills: Advanced analytical, problem-solving, and decision-making skills to identify and mitigate risks pertaining to areas of accountability, and to identify and resolve roadblocks to achieving service support goals.
- Leadership, Development, and Team Building Skills: Advanced leadership, development, and team building skills to manage direct reports, and to provide senior direction to management of indirect reports.
- Time Management and Organization Skills: Advanced time management and organization skills to balance and coordinate effort across multiple, concurrent activities.
- Computer Skills: Solid computer skills in standard office software tools, including word processing, advanced spreadsheet software, and different web-based data management and industry-specific software packages.
Estimated Salary: $85,000 - $120,000 per year (dependent on experience)
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