Assistant Security Manager

1 month ago

Hamilton Ontario EH, Ontario, Canada Accor Hotels Full time
Assistant Security Manager

Company Description

Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downtown Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world-class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.

Job Description

Assistant Security Manager
Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.

  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
  • A competitive salary starting at $56,000 gross per annum and pro-rated for any partial weeks of service. With annual compensation reviews based on market, performance, and capabilities.
  • Complimentary meal through our Colleague Dining Program
  • Complimentary dry-cleaning of business attire
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
  • Annual paid vacation, sick leave, up to statutory holidays and birthday leave

What you will be doing:

  • Ensure the overall safety and security of the guests, employees and property premises
  • Work 80 hours bi-weekly, with 10-hour shifts. Hours of this position Saturday (1400-0030) Sunday, Monday, Tuesday (21:30 - 0800)
  • Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations
  • Conduct regular floor patrols, cash counts and crowd control
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Notify executive management of all major incidents occurring during shift
  • Implement emergency procedures and crisis management scenarios with Leadership team, formalizing and keeping current action plans
  • Comply with all Corporate loss prevention safety and security management guidelines and procedures
  • Be first contact for emergency agencies such as, but not limited to, police department or fire department
  • Monitor CCTV in-house video surveillance equipment
  • Work closely with Engineering team on Fire Panel operation and maintenance
  • Oversee key audits, key allocation and approval
  • Assist with Security Department meetings, attend and participate in other required hotel meetings
  • Champion safe work practices, assisting with implementing colleague security procedures, awareness programs and preventive measures
  • Direct coordination of training in fire - life safety, hotel evacuation, Emergency Procedures, CPR and Workplace Violence
  • Other duties as assigned

Your experience and skills include:

  • Minimum 2 years’ experience in Security or Loss Prevention required
  • Strong interpersonal and problem-solving abilities
  • Must have a valid BC security worker license
  • Occupational First Aid Level II certified, including CPR & AED training preferred
  • Ability to work flexible hours, including weekends, holidays, and overnights
  • Strong interpersonal skills including active listening, problem-solving abilities, and exceptional oral and written communication skills
  • Experience with Microsoft Office applications required
  • Successful candidates must already be legally eligible to work in Canada. Hotel is unable to assist applicants with Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

#J-18808-Ljbffr

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