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Bilingual Customer Lifecycle Project Manager

2 months ago

Thornhill Ontario LT, Niagara, Canada Acklands-Grainger inc. Full time

Work Location Type: Remote

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

Reporting to the Sr. Manager, Contract Lifecycle Management, this position demands a strategic approach to managing sales opportunities and compliance throughout the lifecycle of a contract. The role is focused on providing guidance to sellers to structure profitable deals and monitoring customer performance against program commitments. The Customer Lifecycle Project Manager (CLPM) is responsible for engaging and streamlining resources to support opportunity assessment, deal development, and compliance monitoring activities. These activities are focused around project management methodologies.

You Will:

You Have:

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Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.