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Bilingual Medical Claims Administrator

3 months ago

Quebec Canada, Canada Prime Hires Full time

Title: Bilingual Claims Administrator

Est. Start Date: July 23, 2024

Contract Period: 1 year

Pay Rate: $23-$24/hour

Location: Remote

Schedule: Monday to Friday, 8:30am-4:30pm



Job Description:

• Providing administrative support to the Disability Insurance group, working closely with stakeholders and team members across departments

• Processing Access Requests (file copy requests) by reviewing the request and the consent to identify correct information to send and authority to do so

• Reviewing access requests meticulously and redacting third party information to avoid privacy breach – each document is reviewed to ensure it matches the request and authority above

• Privacy Breach incidents are referred to the employee’s leader who handles the resolution and reporting requirements

• Handling emails in several group email inboxes

• Setting up disability claims and/or handling follow-ups for claims

• Handling Client and Control Reports

• Issuing payments for vendor invoices

• Data entry (from claim forms to claims payment system)

• Emailing and/or printing and sending out correspondence to claimants, clients or other stakeholders ensuring that privacy protocols are followed

• Offsite file tracking/search/retrieval

• Assisting with new client onboarding – transfer of files

• New hire onboarding - Ordering IT equipment/access, coordinating with manager of new hire

• IT equipment ordering/support for existing employees


Qualifications

• Post-secondary education (college or university level) is preferred.

• Fluent in English and French, verbal and written.

• Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel.

• Familiarity with medical terminology is an asset.

• Great attention to detail and comfortable with data entry work.