Inside Sales Lead/Supervisor

3 weeks ago

Calgary, Alberta, Canada Wendy Ellen Inc. Full time

Introduction

Our Client is seeking a strategic and results-driven Inside Sales Supervisor to lead the inside sales team. This role is responsible for managing the proposal submission and order entry processes while supporting the global sales team and working closely with distributors. The Inside Sales Supervisor ensures accurate quotes, seamless customer interactions, and efficient project handovers to manufacturing and operations. Performance is measured by quote accuracy, order capture rate, and process efficiency.

Opportunity

This is a leadership opportunity for a sales professional who excels at process optimization, data analysis, and collaboration. You will refine inside sales operations, strengthen distributor relationships, analyze market data, and drive a high-performing team to improve efficiency and revenue.

Key Responsibilities

Team & Distributor Management

● Lead, mentor, and evaluate the inside sales team, ensuring high performance.

● Oversee staffing, scheduling, and workload distribution for efficiency.

● Build and maintain strong relationships with distributors, ensuring alignment on pricing, order processing, and customer expectations.

● Foster a collaborative, results-driven culture focused on continuous improvement.

Sales, Proposal & Data Management

● Respond promptly to RFQs, qualifying opportunities with Regional Sales Managers and distributors.

● Develop and improve proposal submission processes, pricing structures, and risk assessment strategies.

● Build standardized RFQ response packages that minimize errors and commercial risks while ensuring consistency.

● Work with cross-functional teams (Engineering, Logistics, Application Specialists) to gather technical and cost data for proposals.

● Compare market trends, distributor performance, and pricing data to optimize strategies and improve order win rates.

Order Processing & Handover

● Ensure accurate order entry into the ERP system, validating pricing, lead times, and costs before releasing to manufacturing.

● Collaborate with distributors to confirm order accuracy and fulfillment expectations.

● Coordinate with Production and Logistics to confirm delivery schedules and shipment details.

● Lead smooth handovers from sales to operations, reducing errors and ensuring on-time delivery.

Customer & Cross-Functional Communication

● Manage distributor and customer interactions from RFQ to order fulfillment, ensuring timely updates and issue resolution.

● Participate in customer and distributor meetings to clarify technical and commercial details.

● Work with Finance to manage milestone payments and Letters of Credit (LC) where applicable.

● Lead or participate in project kick-off meetings to ensure smooth handover from sales to operations.

Continuous Improvement & Data-Driven Decision Making

● Identify efficiency opportunities in inside sales workflows while ensuring compliance with risk management.

● Keep up with market trends, distributor performance, and competitive pricing to refine sales strategies.

● Maintain accurate CRM and ERP data, ensuring pipeline visibility and data-driven decision-making.

● Analyze historical sales data, distributor order patterns, and product trends to improve forecasting and order success rates.

Qualifications

Education & Experience

● Bachelor's or Technical Degree (preferred fields: Engineering, Chemistry, or related).

● Proven inside sales, proposals, or sales support experience.

● Experience leading a team and working with distributors in a sales environment.

● Familiarity with engineer-to-order (ETO) or custom product environments is an asset.

Technical & Analytical Skills

● Proficiency in Office applications, CRM, and MRP/ERP software.

● Strong technical writing, data comparison, and sales analysis abilities.

● Ability to evaluate pricing, distributor trends, and competitive data to optimize sales strategy.

Communication & Leadership

● Excellent verbal and written communication with the ability to lead business meetings and distributor negotiations.

● Strong customer service mindset with the ability to remain calm under pressure.

● Capable of building and maintaining relationships with distributors and internal teams.

Personal Attributes

● Detail-oriented, analytical, and data-driven, capable of comparing pricing and market trends.

● Highly organized with the ability to manage multiple priorities and sales channels.

● Entrepreneurial mindset with a continuous improvement approach.

Compensation & Benefits

● $95,000.00 to 100,000.00 per year + yearly bonus based on performance

3% pension match and benefits start immediately upon hiring

● Comprehensive benefits package, including health and wellness programs.

● Professional development opportunities.

● Collaborative and dynamic work environment with growth potential.

Were looking for the Ideal Candidate is this you.

  • The ideal candidate is a strategic leader with strong analytical skills, a data-driven mindset, and a proven ability to build relationships with distributors. They are highly organized, thrive in fast-paced environments, and are committed to improving sales processes and team performance.

  • Supervisor, Inside Sales

    2 weeks ago

    Calgary, Alberta, Canada Brafasco Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...

  • Inside Sales Manager

    2 weeks ago

    Calgary, Alberta, Canada WD Co-Auto Full time

    WD Co-Auto is looking for a driven and strategic Inside Sales Manager to take our inside sales operations to the next level. Are you a seasoned Inside Sales leader, who's ready to make a real impact, grow a team, and help shape the future of sales at WD Co-Auto? We'd love to hear from you Join us to take on new challenges and lead a dynamic...

  • Inside Sales Manager

    2 weeks ago

    Calgary, Alberta, Canada WD Co-Auto Full time

    WD Co-Auto is looking for a driven and strategic Inside Sales Manager to take our inside sales operations to the next level. Are you a seasoned Inside Sales leader, who's ready to make a real impact, grow a team, and help shape the future of sales at WD Co-Auto? We'd love to hear from you Join us to take on new challenges and lead a dynamic teamLocation:...

  • Inside Sales Manager

    2 weeks ago

    Calgary, Alberta, Canada WD Co-Auto Full time

    WD Co-Auto is looking for a driven and strategic Inside Sales Manager to take our inside sales operations to the next level. Are you a seasoned Inside Sales leader, who's ready to make a real impact, grow a team, and help shape the future of sales at WD Co-Auto? We'd love to hear from you Join us to take on new challenges and lead a dynamic...

  • Inside Sales Manager

    2 weeks ago

    Calgary, Alberta, Canada WD Co-Auto Full time

    WD Co-Auto is looking for a driven and strategic Inside Sales Manager to take our inside sales operations to the next level.  Are you a seasoned Inside Sales leader, who's ready to make a real impact, grow a team, and help shape the future of sales at WD Co-Auto? We'd love to hear from you Join us to take on new challenges and lead a dynamic team...

  • Sales Lead Manager H/F

    2 weeks ago

    Calgary, Alberta, Canada Wendy Ellen Inc. Full time

    Introduction Our Client is seeking a strategic and results-driven Inside Sales Supervisor to lead the inside sales team. This role is responsible for managing the proposal submission and order entry processes while supporting the global sales team and working closely with distributors. The Inside Sales Supervisor ensures accurate quotes, seamless...

  • Inside Sales

    2 weeks ago

    Calgary, Alberta, Canada Exel Systems Inc. Full time

    Job Title: Inside Sales Representative Company: Exel Systems Inc. Location: Calgary, AB Job Type: Full-TimeAbout Exel Systems Inc.:Exel Systems Inc. was established in 1993, specializing in the design and supply of the highest quality custom Heating Ventilation and Air Conditioning (HVAC) & Energy Recovery products, servicing the Institutional, Commercial...

  • Inside Outside Sales

    2 weeks ago

    Calgary, Alberta, Canada Alberta Clean Full time

    Job Title: Inside/Outside Sales Representative – Commercial Cleaning ServicesLocation: Calgary or Edmonton, ABCompany: Regency Cleaning ServicesAbout Us:We are a leading provider of commercial and post-construction cleaning solutions throughout Alberta. With a reputation for excellence and reliability, we deliver top-tier janitorial services to businesses,...

  • Inside Sales Representative

    3 weeks ago

    Calgary, Alberta, Canada RS Breakers and Controls Full time

    Inside Sales RepresentativeRS Breakers & Controls is an Original Equipment Supplier that provides excellent customer service and customized electrical solutions. We have branches in Mississauga, Saskatoon, and are excited to announce that we have opened a branch in Calgary. Our warehouses stock over 100,000 products, including MCC wrapper/buckets, panel...

  • Inside Sales Representative

    4 weeks ago

    Calgary, Alberta, Canada Eccomfg Full time

    Do you have over two years experience in the HVAC industry?Are you a master at communication with others?Would you like to grow your sales career?ABOUT OUR COMPANY:For 60 years, The ECCO Group has enjoyed continual growth, and our manufacturing division leads the market for sheet metal HVAC products in Western Canada. Our ECCO Supply division is a...

  • Inside Sales Role Opportunity

    6 days ago

    Calgary, Alberta, Canada About Staffing Ltd. Full time

    About Staffing Ltd.We connect job seekers to top employers across Canada, offering a range of job opportunities in sales, corporate, industrial, management, and technical fields. Our team's expertise and dedication ensure a personalized approach to each candidate's needs.We are currently seeking a skilled Inside Sales Representative to join our partner's...

  • Inside Sales- Home Based

    2 weeks ago

    Calgary, Alberta, Canada Exel Systems Inc. Full time

    Job Title: Inside Sales Representative Company: Job Type: Full-Time   Exel Systems Inc. was established in 1993, specializing in the design and supply of the highest quality custom Heating Ventilation and Air Conditioning (HVAC) & Energy Recovery products, servicing the Institutional, Commercial and Industrial marketplaces.   Our key strength is...

  • Regional Inside Sales Representative

    2 weeks ago

    Calgary, Alberta, Canada Lennox International Full time

    Company Profile WHO WE ARE Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for...

  • Inside Sales Representative

    4 weeks ago

    Calgary, Alberta, Canada About Staffing Ltd. Full time

    Connecting you to Sales jobs in Calgary, AlbertaAbout Staffing is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.We have partnered with a land surveying firm, specializing in the oil and gas sector...

  • Sales Team Lead

    2 weeks ago

    Calgary, Alberta, Canada Brafasco Full time

    About the RoleWe are seeking an experienced Sales Team Lead to join our team at Brafasco. As a key member of our sales department, you will be responsible for supervising the inside sales function, providing guidance and support to inside sales staff, and ensuring that customers receive exceptional service. If you have a passion for sales and leadership, we...

  • Inside Sales Business Partner

    2 weeks ago

    Calgary, Alberta, Canada About Staffing Ltd. Full time

    About Staffing Ltd. is a reputable recruitment agency based in Calgary, Alberta, connecting job seekers to employers across Canada.Job Description: Inside Sales RepresentativeWe are seeking a results-driven and customer-focused individual to join our team as an Inside Sales Representative. This role involves supporting sales teams, responding to customer...

  • Inside Sales Associate

    1 week ago

    Calgary, Alberta, Canada Fountain Tire Full time

    Overview Put yourself in the driver's seat and get some traction at Fountain Tire Moraine We are currently looking for a full time Inside Sales Associate. As part of the front-line staff, the Inside Sales Associate is responsible for ensuring that all customers have an exceptional experience. Your duties will include: Sharing product knowledge...

  • Inside Sales Professional

    2 weeks ago

    Calgary, Alberta, Canada Wajax Limited Full time

    Welcome to Wajax Limited, where we're dedicated to helping our customers achieve their goals. As a Technical Inside Sales professional, you'll play a critical role in building strong relationships with our customers and delivering value-driven solutions.Job Overview:You will serve as a liaison between our technical applications team and customers, providing...

  • Inside Sales Representative – Instrumentation

    1 week ago

    Calgary, Alberta, Canada TEEMA Full time

    Inside Sales Representative – InstrumentationOur client is a leading supplier of process and analytical instrumentation, serving industrial markets across Canada for 30+ years. They specialize in providing complete instrumentation and analytical solutions for various industries, including oil and gas, chemical, power, pulp and paper, cement, mining, and...

  • Inside Sales Professional

    5 hours ago

    Calgary, Alberta, Canada The MARC Group Inc. Full time

    Requirements:">1-2 years of experience in a sales environment, preferably inside sales.">Highly organized with exceptional time management skills.">A proven track record of hitting and exceeding sales targets.">Strong phone presence and excellent verbal and written communication skills.">Ability to work independently under pressure and prioritize tasks...