CRM Functional Consultant

3 weeks ago

Calgary Alberta, Calgary region, Canada Frequency Foundry Full time

The Gig:


The Foundry is looking to expand our team with a CRM Functional Consultant for our Customer Onboarding group. The successful candidate will be a key participant in the our client implementations, and ensuring that they are successful in realizing the return on their investments in our solutions.


The Functional Consultant brings to the table a combination of CRM Product expertise, Business Analysis, Technical aptitude, Training and business consulting skills. You are comfortable managing groups of internal and external stakeholders to fulfill key strategic initiatives related to Customer Experience technologies. You will be a key participant in the selection of the most effective solution, capturing of needs and working with an architect to identify the optimal design, manage requirements throughout the project life cycle, and ensure IT deliverables meet the requirements of our clients.


The Functional Consultant is tasked to work on Projects involving the onboarding of our customers on to Foundry's award-winning Higher Education and Public sector CRM Solutions. A trained Functional Consultant will need to be extremely knowledgeable in Foundry's Product, be a CRM functional expert, have a comprehensive understanding of the higher education industry, challenges and opportunities and be comfortable managing client relationships and project success.


The Functional Consultant forms the key bridge between Foundry, The Engineering group and The Customer being able to translate product capabilities to the Customer and put forward customer needs to the Product & Engineering team for consideration.


The Firm:


We're a set of designers, developers, free-thinkers, disruptors and innovators building solutions on the Microsoft Azure cloud, Dynamics 365 and Power platforms and leveraging AI/ML to help empower every Student on the planet to succeed and to help every organization have better relationships and deliver exceptional experiences to their constituents.


This position requires that you MUST be based in Canada and eligible to work in Canada and travel to the United States for business meetings without the requirement for The Foundry to sponsor a work authorization or work visa.


We kindly request that you refrain from reaching out to or seeking to add members of the Foundry team to your network in relation to this job posting. All correspondence concerning this position will be conducted exclusively through the job posting channel.


About you:


  • At least 4+ years of proven demonstrable experience as a Business Analyst, Functional Consultant, Product Owner or Business Consultant on an IT product
  • End to end in-depth understanding and hands on experience with Agile, Devops and/or Waterfall Software Development Lifecycle Methodology
  • Previous experience as a Functional Consultant, Application Engineer or Business Applications specialist with a Business Applications solution (ERP, CRM etc.)
  • Extensive understanding of data models, Entity Relationship Diagrams, Business Process Modeling
  • Ability to manage the requirements-elicitation process with internal and external clients of varying technical skills, and directs the clients to solutions consistent with satisfying their key business objectives
  • Experience with prototyping tools such as Moqups, Balsamiq and Visio
  • 4+ years experience in documenting business and functional requirements
  • Ability to train non-technical users on business application software
  • Ability to perform Quality Assurance Testing
  • Fluent and articulate communicator


The Nice-To-Have's:


  • Certifications on Microsoft Dynamics or Power Platform are considered a huge asset
  • Experience with Higher Education
  • CBAP/IIBA or Business Analysis/Product Management courses/certification

  • PeopleSoft Financials Functional Analyst

    2 months ago

    Calgary, Alberta, Calgary region, Canada Buchanan Technologies Full time

    Job Title: PeopleSoft Financials Functional AnalystLocation: Calgary, Alberta CanadaStart Date: October/NovemberJob Summary:We are seeking a PeopleSoft Financials Functional Analyst with expertise in the GL/KK, AB, and/or AR/BI modules. The role will support and work closely with the finance team, focusing on system configuration, development, and providing...

  • Logistics Consultant

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada SGS Full time

    We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionThe Logistics Consultant will evaluate,...

  • Success Factors Consultant

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Hays Full time

    SuccessFactors Analyst (Hybrid 3 and 2)Are you eager for fresh challenges and development that could pave the way for future career growth? Join a supportive culture that values your role as a key contributor to our future. As a large company with a close-knit atmosphere, you’ll collaborate closely with leadership and colleagues throughout the...

  • Network Architect

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Tata Consultancy Services Full time

    TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...

  • SAP Plant Maintenance

    1 month ago

    Calgary, Alberta, Calgary region, Canada Saxon Global Full time

    Job Title: Senior SAP PM/MM ConsultantKey Responsibilities:End-to-End SAP PM Implementation:Lead end-to-end SAP PM (Plant Maintenance) implementations across sectors like aerospace, rail transport, and manufacturing industries, focusing on discrete and process manufacturing.Configure and customize the SAP PM module, including Technical Objects, Task Lists,...

  • Sr. Organizational Change Management Consultant Lead to support CRM project where the client is developing an in-house membership system.

    2 months ago

    Edmonton, Alberta, P5J, Edmonton region, Canada S.i. Systems Full time

    Our client is looking for a Sr. Organizational Change Management Consultant Lead to support CRM project where the client is developing an inhouse membership system. [Edmonton, Immediate Start]Project Overview:Our client is developing an in-house membership system which will connect all lines of business and be a single membership system.Must Have's:8+...

  • Manager, Channel Marketing

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada DIRTT Environmental Solutions Ltd. Full time

    Job DescriptionJob DescriptionNot just built for today. Building for tomorrow. DIRTT is a global leader in industrialized construction. Its system of physical products and digital tools empowers organizations, together with construction and design leaders, to build high-performing, adaptable, interior environments. Operating in the workplace, healthcare,...

  • ServiceNow Architect

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Infosys Full time

    Infosys is seeking a ServiceNow Architect. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high...

  • HCM Implementation Consultant

    2 months ago

    Edmonton, Alberta, Edmonton region, Canada PayTech Full time

    Note: Dayforce HCM implementation experience required.SUMMARY: The Human Capital Management (HCM) Implementation Consultant position involves a full range of duties relative to the implementation of project work elements and management of project deliverables. This position is responsible for the efficient and effective implementation and configuration of...

  • Physiotherapist I

    3 weeks ago

    Black Diamond, Alberta, T0L, Calgary region, Canada Alberta Health Services Full time

    Come join the dynamic Calgary Rural Rehabilitation team! This temporary 0.4 FTE opportunity is based out of the Okotoks Health and Wellness Centre and will primarily support Home Care services in Okotoks, Diamond Valley and surrounding areas. This position may also provide occasional support to Acute Care and Long Term in the Oilfields General Hospital in...

  • Data Migration Consultant

    3 weeks ago

    Edmonton, Alberta, Edmonton region, Canada Alquemy Search & Consulting Full time

    Data Migration Consultant "Hybrid" work environment - Ideally based in Edmonton or Calgary area. 12 month contract, high potential for extension Seeking consultant with experience in the "Manufacturing" or "Inventory Management" sector. Responsibilities:Build a data migration approach and plan for new system implementationAssess the current state of data and...

  • Manager, Consulting

    2 weeks ago

    Edmonton, Alberta, Edmonton region, Canada Procom Full time

    The Opportunity:Are you a dynamic sales leader in the staffing industry with a passion for driving growth?Procom’s Edmonton office is seeking a seasoned sales leader to lead a team of talented Staffing Account Managers, and spearhead client acquisition and revenue expansion efforts in the Edmonton market.This role demands strategic leadership and strong...

  • Physician Assistant

    2 months ago

    St. Albert, Alberta, T2N, Calgary, Canada Alberta Health Services Full time

    This is an exciting opportunity at Alberta Health Services! Edmonton Zone Medical Affairs is currently recruiting for a Physician Assistant to join the General Internal Medicine team at the Sturgeon Hospital. This role reports to the Primary Supervising Physician and Edmonton Zone Acute Care Manager. The PA functions within a dynamic multidisciplinary team....

  • Occupational Therapist I

    2 months ago

    Vermilion, Alberta, T0B, Camrose region, Canada Alberta Health Services Full time

    As an Occupational Therapist (OT), you will provide evidence-informed services, with a focus on occupational performance designed to meet the needs of individuals, groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups, and...

  • Occupational Therapist I

    2 months ago

    Lloydminster, Alberta, T9V, Camrose region, Canada Alberta Health Services Full time

    As an Occupational Therapist (OT), you will provide evidence-informed services, with a focus on occupational performance designed to meet the needs of individuals, groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups, and...

  • Occupational Therapist I

    3 weeks ago

    Edmonton, Alberta, P5J, Edmonton region, Canada Alberta Health Services Full time

    The Stollery Children’s Hospital requires a Pediatric Occupational Therapist to work with children and their families in a dynamic acute care in patient setting. Service is provided to a variety of pediatric patients across the site - medicine, ortho/trauma, oncology, cardiology, critical care, etc. The successful candidate will screen and/or...

  • Physiotherapist I

    3 weeks ago

    Edmonton, Alberta, P5J, Edmonton region, Canada Alberta Health Services Full time

    Working in a fast-paced environment, the Physical Therapist I (Physiotherapist) is responsible for providing comprehensive assessments, consultation, and treatment programs for patients within various programs. This will require you to perform therapeutic lifts/transfers and provide the patient with physical support during physiotherapy treatment sessions....

  • Occupational Therapist I

    3 weeks ago

    Edmonton, Alberta, P5J, Edmonton region, Canada Alberta Health Services Full time

    The Occupational Therapist I is responsible for occupational therapy assessment, intervention, and consultation for adult inpatient stroke rehabilitation patients. The Occupational Therapist will work as part of an interdisciplinary team and will plan and participate in education of clients, families, students, and other healthcare providers. Will...

  • Occupational Therapist I

    3 weeks ago

    Edmonton, Alberta, P5J, Edmonton region, Canada Alberta Health Services Full time

    Addiction & Mental Health Housing (AMH Housing) is a fast paced and growing area within the AMH portfolio (soon to be Recovery Alberta). We currently partner with several agencies in the Edmonton zone to provide a broad range of clinical services to the clients who reside in both our transitional and long-term housing sites. We are looking for an...

  • Occupational Therapist I

    2 months ago

    Taber, Alberta, T0K, Lethbridge region, Canada Alberta Health Services Part time

    This position, out of Taber Health Centre, provides an Occupational Therapist with the opportunity to work in acute care, long term care and community/homecare. The Taber OT team includes an additional part-time OT colleague as well as a full time Occupational Therapy Assistant. Taber Health Centre and community at large is a welcoming small town. It is...